Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Yuriko Sanchez

Rio Rico,AZ

Summary

Friendly and efficient customer service devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding companys standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Overview

2026
2026
years of professional experience

Work History

Office Assistant

Process Control & Engineering
2024 - Current
  • Managed office supplies inventory, ensuring availability and reducing costs through strategic vendor negotiations.
  • Coordinated scheduling for meetings and appointments, optimizing time management for executives and staff.
  • Streamlined document filing system, enhancing retrieval efficiency and maintaining confidentiality of sensitive information.
  • Developed training materials for new hires, improving onboarding process and accelerating team integration.
  • Assisted in financial recordkeeping, ensuring accuracy in expense reporting and compliance with company policies.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.

Customer Service Associate

B Pure Juices
07.2022 - 05.2024

Sell blended fruit smoothie and other menu items.

Provide specific information of the menu and answer customer questions in an educated manner

Receive phone calls and assemble online orders as well as walk-ins

Collect payments by accepting cash and or card and make change for cash customers

Maintain a safe and clean environment while working in fast-paced conditions

Sales Associate

Fitness Express
10.2017 - 09.2022

Greet and check-in members

Provide information of facilities rules and regulations

Maintain equipments and surroundings clean at all times

Answer phone inquiries and provide exceptional customer service

Process payments using a point-of-sale system and maintain accurate records

Office Assistant

Process Control & Engineering LLC
05.2024 - Current
  • Organized and maintained office files, ensuring efficient retrieval and compliance with documentation standards.
  • Managed scheduling for meetings and appointments, optimizing time allocation for team members.
  • Assisted in preparing reports and presentations, contributing to clear communication of project statuses.
  • Coordinated travel arrangements and logistics for staff, enhancing operational efficiency during business trips.
  • Developed streamlined processes for inventory tracking, improving accuracy of resource availability.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Created and maintained detailed records of all office activities.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Cashier

Home Depot
08.2015 - 03.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Sales Associate

Kmart, Sears Holding
01.2014 - 08.2015
  • Sort and stock products on shelves and racks
  • Scanning inventory and counting accurately
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Rio Rico High School
Rio Rico, AZ
05.2013

Skills

Detail Oriented

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Education and Training

other

Timeline

Office Assistant

Process Control & Engineering LLC
05.2024 - Current

Customer Service Associate

B Pure Juices
07.2022 - 05.2024

Sales Associate

Fitness Express
10.2017 - 09.2022

Cashier

Home Depot
08.2015 - 03.2016

Sales Associate

Kmart, Sears Holding
01.2014 - 08.2015

High School Diploma -

Rio Rico High School

Office Assistant

Process Control & Engineering
2024 - Current
Yuriko Sanchez