Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Yuriri Esbeydi morales estrada

Austin

Summary

Dynamic and results-driven professional with extensive experience in customer service and team collaboration at Whiskey Cake Kitchen & Bar. Proven ability to enhance guest satisfaction and streamline operations through effective reservation coordination and multitasking proficiency. Recognized for maintaining composure in high-pressure situations while delivering exceptional service.

Overview

1
1
year of professional experience

Work History

Host Coordinator / to Go Food Runner

Whiskey Cake Kitchen & Bar
07.2024 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Host /to Go Food Runner

Anchor Bar
05.2024 - 12.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Answered phone calls to take orders, give information and document reservations.

Education

GED -

East View High School
Georgetown, TX
01-2018

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Reservation coordination

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Host Coordinator / to Go Food Runner

Whiskey Cake Kitchen & Bar
07.2024 - Current

Host /to Go Food Runner

Anchor Bar
05.2024 - 12.2024

GED -

East View High School

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