Yurit Rodriguez Espino
Perth Amboy,NJ
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations.
Diligent Claims advisor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
6
6
years of professional experience
Work History
Insurance Agent
State Farm
12.2021 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Responded to customer inquiries, providing detailed explanations of insurance policies and claims processes.
Team Member
Dunkin Donuts
04.2017 - 12.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Brand Ambassador
Forever 21
12.2019 - 04.2020
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Maintained knowledge of current promotions and product features.
Team Member
SUBWAY
06.2018 - 11.2019
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained productive, efficient approach to all tasks.
Education
Associate of Arts - Criminal Justice
Middlesex County College
Edison, NJ08.2023
Skills
- Risk Mitigation
- Customer Follow-Up
- Billing Procedures
- Client Account Management
- Financial Needs Assessment
- Property and Casualty Insurance
- Life Insurance
- Microsoft 365
Licenses & Certifications
- New Jersey Notary Public
- State of New Jersey Department of Banking and Insurance
- Insurance license in Property, Casualty & Life
Languages
English
Spanish
Timeline
Insurance Agent
State Farm
12.2021 - Current
Brand Ambassador
Forever 21
12.2019 - 04.2020
Team Member
SUBWAY
06.2018 - 11.2019
Team Member
Dunkin Donuts
04.2017 - 12.2021
Associate of Arts - Criminal Justice
Middlesex County College
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