Yurivia Castillo
Los Fresnos
Summary
Friendly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Worker with exceptional communication abilities and customer service background. Also willing to learn so much more in every job to get the best experience for growth and knowledge.
Overview
7
7
years of professional experience
Work History
Home Care Provider
Agua Cristalina Home Care
Harlingen
10.2023 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients throughout the home.
- Communicated regularly with family members regarding client well-being and needs.
Data Entry Clerk
Rodriguez Bookkeeping
Los Fresnos
08.2023 - Current
- Maintained organized files and documentation for easy retrieval.
- Managed confidential information with high attention to detail.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
- Scanned documents into appropriate databases for storage purposes.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Identified, corrected, and reported data entry errors.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Home Health Care Provider
Vicky Roy Health Care
Harlingen
11.2021 - 10.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Barista
Courtyard By Marriott
03.2021 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Cashier
Wingstop Restaurant
06.2019 - 08.2020
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
Education
Diploma -
Los Fresnos High School
Los Fresnos, TXSkills
- Patient Care
- Creative Thinking
- Calm and Professional Under Pressure
- Sales and Upselling
- Cash Register Operation
- Customer Service
- Energetic and Outgoing
- Great at learning new techniques
- Good Integrity
- Smart at communicating
- Verbal and written communication
- Attention to detail
- Positive and professional
Languages
- Spanish
- English
Timeline
Home Care Provider
Agua Cristalina Home Care
10.2023 - Current
Data Entry Clerk
Rodriguez Bookkeeping
08.2023 - Current
Home Health Care Provider
Vicky Roy Health Care
11.2021 - 10.2023
Barista
Courtyard By Marriott
03.2021 - 11.2022
Cashier
Wingstop Restaurant
06.2019 - 08.2020
Diploma -
Los Fresnos High School