Overview
Work History
Education
Skills
Accomplishments
Timeline
YURI VIVIANA META HERNANDEZ

YURI VIVIANA META HERNANDEZ

Charlotte,NC

Overview

5
5
years of professional experience

Work History

Concessions Supervisor

LEVY
11.2022 - Current
  • Controlled food costs and managed inventory.

Leader

WORKFORCE
08.2021 - 11.2022
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees and assigned duties.
  • Oversaw day-to-day activities of 15 employees , fostering inspiring atmosphere to optimize employee experiences.

Business Executive

EMERMEDICA
11.2019 - 01.2020

Accounting Assistant

NUEVA EPS
03.2019 - 09.2019
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Communicated with suppliers to reconcile invoice payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

Business Consultant

MARKET LINE LTDA.
01.2016 - 03.2019
  • Provided personalized business consulting and overhauled services to strengthen client success.
  • Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
  • Cultivated customer relationships by advising clients on repayment plans.
  • Conferred with customer account representatives to service accounts and bring in more in yearly sales.
  • Created customer support strategy to increase customer retention.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Education

TECHNOLOGY - Accounting And Finance

SENA, BOGOTA, COLOMBIA
09.2019

High School Diploma -

COLEGIO JOSE FELIX RESTREPO, BOGOTA, COLOMBIA
06.2012

Skills

  • Production Preparation
  • Compliance Requirements
  • Pricing and Costing
  • Guest Experiences
  • Concessions Management
  • Legal Standards
  • Employee Development
  • Sanitary Regulation
  • Inventory Accuracy
  • Delegating Assignments and Tasks
  • Staff Scheduling
  • Motivational Leadership
  • Teamwork and Collaboration
  • Maintaining Safety Practices

Accomplishments

  • Soy Tecnóloga en Contabilidad y Finanzas, con experiencia laboral en revisión y causación de reembolsos médicos, legalizaciones-anticipos, cajas menores, anticipos de Tutela, servicios públicos, causación de gastos por tiquetes aéreos; revisión, control e informe de facturas y legalizaciones de notas crédito
  • Conocimientos en manejo de archivo, programa contable Apoteosys, digitación; buen manejo del Paquete Office; ejecutiva comercial con experiencia en ventas telemercadeo de productos intangibles, asistencia médica (Emermédica), ventas de pólizas de vida Axa Colpatria y Mapfre,
  • Me caracterizo por ser una persona crítica y responsable a la hora de desarrollar un proyecto
  • Construir en equipo una propuesta, el liderazgo es una de mis fortalezas y sobre todo estoy dispuesta a adquirir nuevos conocimientos.

Timeline

Concessions Supervisor - LEVY
11.2022 - Current
Leader - WORKFORCE
08.2021 - 11.2022
Business Executive - EMERMEDICA
11.2019 - 01.2020
Accounting Assistant - NUEVA EPS
03.2019 - 09.2019
Business Consultant - MARKET LINE LTDA.
01.2016 - 03.2019
SENA - TECHNOLOGY , Accounting And Finance
COLEGIO JOSE FELIX RESTREPO - High School Diploma,

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YURI VIVIANA META HERNANDEZ