YURUB KULMIE

Department of State Certified Passport Acceptance Agent.

• Provides assistance to customers with passport application forms and documents.
• Processes passport applications accurately and efficiently.
• Verifies customers' identity and U.S Citizenship documents for authenticity.
• Captures passport application photographs meeting the Department of State's requirements.
• Researches international laws governing visa issuance and border control policies.

Property Tax Specialist.

• Collects data, enters information, and files documents.
• Manages and organizes property tax documentation for homestead exemptions.
• Processes delinquent property tax payments and issues receipts to taxpayers.
• Processes property tax payments accurately using multiple payment methods, including cash, cards, and checks.
• Prepares and distributes property transfer notification letters to taxpayers.

Election Official.

• Maintains accurate records of all ballots cast during elections.
• Performs routine maintenance on voting equipment prior to each election cycle.
• Prepare final certified tallies after completion of the vote count.
• Provides assistance to voters by explaining voting procedures and answering questions.
• Verifies voter eligibility by checking identification and confirming registration information.
• Distributes ballots to voters, ensuring they were given the correct ballot type.
• Educates new poll workers on proper procedures for handling elections.
• Assists new voters complete registration paperwork and sign-in procedures.

• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Collaborated effectively with physicians, nursing staff, co-workers, and medical assistants in executing daily responsibilities.
• Managed complex appointment schedules and prepared patients, optimizing the flow of patient materials in a medical practice.
• Ensured high-quality customer service by promptly answering phone inquiries and addressing requests.
• Navigated through multiple electronic applications and devices, including medical equipment like iPads/tablets, Text Reminder Notifications, and assisted patients with Kiosks.

• Utilized technology and software to manage program processes.
• Effectively communicated with scholarship sponsors, schools, student applicants, and parents using professional communication skills.
• Identified and resolved issues associated with program management and quality assurance.
• Maintained detailed financial records and supervised award payments for recipients.
• Gained knowledge of portfolio of assigned programs and accurately completed all required processes.
• Secured grants to successfully run programs.

• Planned, organized, and taught lessons for adult English language learners, including listening, speaking, reading, and writing instructional components.
• Instructed students on ideas and customs in English, as well as on conversational English and basic education subjects, including career planning, social adjustment, and practical life skills.
• Customized curriculum to meet participants' abilities and needs, employing pre-assessment and ongoing assessments to ensure learning attainment.
• Participated in workshops and training sessions to extend knowledge and improve skill set in teaching English.

• Provided prompt and courteous assistance to students in the areas of registration, transcripts, and diplomas.
• Ensured accuracy and completeness of all paperwork by carefully proofreading documents.
• Evaluated, collected, and securely stored documents in permanent records.
• Researched and resolved student complaints regarding credentials by engaging with various departments for effective resolutions.
• Ordered and restocked supplies in line with budget limits and office needs.
• Prioritized daily work responsibilities and recommended changes to supervisor to improve processes.
• Completed assigned tasks from supervisor within deadlines and executed necessary office tasks.