Provide supervision and development opportunities for associates in the vision center by hiring, training, mentoring, assigning duties, providing recognitions, and ensuring diversity awareness
Upholds the Company’s Open Door Policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolution for associates
Ensure compliance with Company and legal policies, procedures, regulations by analyzing and interpreting reports; implementing, monitoring asset protection and safe
Ty controls
Drive sales in the Vision Center by ensuring effective merchandise presentation, including accurate a competitive pricing, budgeting and forecasting sales
Delivered services to customer locations within specific timeframes.
Self-motivated, with a strong sense of personal responsibility.
Resolved problems, improved operations and provided exceptional service.
Managed time efficiently in order to complete all tasks within deadlines.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Organized and detail-oriented with a strong work ethic.
Optician
Avant- Garde Vision Center
, New Jersey
01.2018 - 04.2023
Identifying patient needs, assisting with their purchasing decisions
Interpreting glasses and contacts prescriptions
Adjusting, taking the necessary measurement to complete a eyewear dispensing
Maintaining the sale floor according to the company policy and regulation
Receiving and stocking merchandising in the Vision Center
Following company standards and policies, Interpret optical prescriptions written by optometrists or ophthalmologists
Give advice to patients on lens type, frames and styling
Take frame and facial measurements to ensure correct fit and positioning
Advise partially sighted patients on the use of low vision aids
Advise patients when adjustments or repairs to spectacles are needed
Select, manage and order a range of optical products
Order lenses from prescription houses
Check lenses on delivery to ensure that they meet the required specifications
Arrange and maintain shop displays
Liaise with sales representatives from vision care
Maintain stock levels
Plan and administer business development, including marketing activities
Keep accurate patient and business records
Bill to insurance
Fabrication of eyewear
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Cultivated interpersonal skills by building positive relationships with others.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Managed time efficiently in order to complete all tasks within deadlines.
Provided professional services and support in a dynamic work environment.
Optician technician /Optometrist Assistant
Wal-Mart
Secaucus, New Jersey
01.2012 - 01.2016
Provide Customer Service by identifying customer needs and
resolving customer issues and concerns
Maintain the optical area in accordance with company policies
and procedures by properly handling claims and returns, zoning
the area, arranging and organizing supplies and merchandise,
identifying shrink and damages, as well as ensuring safe work
environment
Provide optometrist assistance and support, conducting pre-test
process such as performing pressure checks, explain eye
examination process and insertion and removal of contact lenses
to the patient
Maintain patient information files such as insurance information
accurately and securely per HIPAA requirements
Execute annual pre-inventory process in the Vision Center
Inventory Associate
01.2010 - 01.2012
Provide customer service
Conduct safety procedures to maintain a safe work environment
Ensure all overnight freight is stocked and binned before audit
begins
Conduct merchandise picks that are needed in the sale floor
Bin merchandise, maintaining organization of bins following
company policies on binning merchandise
Execute bin audits to maintain correct account of merchandise
Conduct count in the sale floor
Unload trucks
Cashier
01.2008 - 01.2010
Complete financial services to the customer such as MoneyGram,
credit card payment, bills payment, money orders
Provide customer service by satisfying customer’s needs and
concerns
Check out customers with the 10 foot rule
Maintain zone and register area clean per company policies
Education
Associate - Applied Sciences, Vision Care Technology
Essex County
College
May 2018
Bachelor of Arts - Criminal Justice
Kean University
December 2014
Ophthalmic Dispenser New Jersey License & Florida
ABO & NCLE Certification - undefined
Skills
Microsoft Office (Word, Access, Excel, PowerPoint) and SPSS
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Timeline
Vision Center Manager
Wal-Mart
01.2023 - Current
Optician
Avant- Garde Vision Center
01.2018 - 04.2023
Optician technician /Optometrist Assistant
Wal-Mart
01.2012 - 01.2016
Inventory Associate
01.2010 - 01.2012
Cashier
01.2008 - 01.2010
Associate - Applied Sciences, Vision Care Technology
Essex County
College
Bachelor of Arts - Criminal Justice
Kean University
Ophthalmic Dispenser New Jersey License & Florida
ABO & NCLE Certification - undefined