Chick-Fil-A Team Leader
Chick-fil-A
07.2025 - Current
- Led team in daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new staff on operational procedures and customer interaction protocols.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.