Yusetty Flores
Tarpon Springs,FL
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Naty’s Beauty Salon. Skilled in cash handling and fostering strong team environments, I excel in high-pressure situations, ensuring operational efficiency and client contentment. Expertise in organization and customer service drives significant improvements in workplace productivity and customer loyalty.
Overview
21
21
years of professional experience
Work History
Helper Clerk
Naty’s Beauty Salon
12.2004 - 02.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Supported store promotions by creating attractive displays that showcased featured products.
- Ensured freshness of perishable items by rotating stock regularly, minimizing waste due to spoilage.
- Cultivated strong working relationships with colleagues, fostering a supportive and cohesive team environment.
- Provided exceptional assistance to customers with special needs, emphasizing empathy and understanding.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Waitress
La Farándula Restaurante
07.2003 - 10.2004
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Helper
Lenovea Hair Salon
02.2002 - 04.2003
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Operated various hand and power tools to complete general tasks.
- Enhanced safety on job site by rigorously following safety protocols and conducting regular equipment checks.
- Strengthened customer loyalty, engaging in friendly interactions and providing helpful advice on product selection.
- Improved store appearance and accessibility by systematically restocking shelves and ensuring clean, navigable aisles.
Education
12 Grade -
Barringer Arts High School
Newark, NJ07.2003
Skills
- Strong Organization
- Filing systems
- Invoice Processing
- Appointment Scheduling
- Customer Satisfaction
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Helper Clerk
Naty’s Beauty Salon
12.2004 - 02.2023
Waitress
La Farándula Restaurante
07.2003 - 10.2004
Helper
Lenovea Hair Salon
02.2002 - 04.2003
12 Grade -
Barringer Arts High School
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