Yusleidis Matos
Rbt
Cape Coral,FL
Summary
Proven track record in office administration and customer service, exemplified during tenure at Hotels.com. Mastered the art of handling sensitive data with utmost discretion and excelled in organizing and preparing key documents. Demonstrated exceptional verbal and written communication skills, enhancing client relations and operational efficiency.
Overview
1
1
year of professional experience
Work History
Secretary
Hotels.com
07.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Associate Of Business Administration -
América Latina
Cuba 03.2005
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
Timeline
Secretary
Hotels.com
07.2024 - Current
Associate Of Business Administration -
América Latina
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