Yusset Gonzalez Benitez
North Port,USA
Summary
Enthusiastic and dedicated individual focused on customer satisfaction. Excelled in roles requiring meticulous organization, teamwork, and robust problem-solving abilities. Achieved a 150% target exceedance in voter engagement, demonstrating exceptional communication skills and a friendly, positive attitude. Proficient in Microsoft Office, with a focus on streamlining processes and improving operational outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Driver
Veho
07.2022 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Adhered to strict delivery schedules and deadlines.
- Accurately tracked and documented deliveries.
- Excellent driving record with a valid driver's license.
- Strong organizational and time management skills.
Bilingual Quality Control Administrator
The Outreach Team
04.2024 - 06.2024
- Ensured compliance with state laws governing elections through diligent oversight of voter registration processes and documentation procedures.
- Verified voter registration forms and contact information through reviews and follow-up calls.
- Identified and resolved data discrepancies and quality issues promptly.
- Continuously sought opportunities to improve processes and voter outreach quality.
- Managed multiple concurrent verification projects without compromising accuracy or deadlines.
- Communicated effectively in English and Spanish with diverse voters.
Political Canvasser/ Team Leader
The Outreach Team
06.2022 - 07.2022
- Increased voter engagement by effectively communicating campaign message.
- Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
- Educated and mobilized an average of 400 voters daily, exceeding signature targets by 150%.
- Mentored team members, fostering a collaborative and goal-oriented environment.
- Exemplified company values, empowered employees, and led associate training through coaching and evaluations.
Insurance Policy Processing Clerk
AAA Oklahoma NCNU
11.2010 - 06.2011
- Streamlined insurance policy processing, handling new applications, changes, reinstatements, and cancellations with efficiency and accuracy.
- Maintained meticulous records of policy adjustments, ensuring data integrity and facilitating informed decision-making.
- Resolved billing discrepancies and proactively addressed payment issues, minimizing financial risk and enhancing customer satisfaction.
- Reduced document processing time by streamlining data entry procedures and implementing standardized templates.
Billing Coordinator
Derse Exhibits
07.2007 - 06.2008
- Collaborated with senior accounting staff, sales teams, and project managers to proactively identify and resolve discrepancies, ensuring the accuracy of accounting records.
- Generated detailed financial documentation, including itemized statements, bills, and invoices, meticulously tracking amounts due.
- Prepared comprehensive monthly and year-end financial reports, contributing to accurate and timely financial decision-making.
- Provided essential clerical and administrative support to senior department staff, optimizing operational efficiency.
Administrative Assistant
St. Electric of Collier
01.2006 - 06.2007
- Prepared invoices, estimates, and reports by compiling and analyzing financial data, ensuring accurate billing.
- Provided administrative support and fostered positive working relationships.
- Streamlined scheduling to improve productivity and time management.
- Ensured accuracy of financial records, including purchase orders and expense reports.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Account Receivable Specialist
Florida Family Insurance
06.2004 - 01.2006
- Received, recorded, and deposited various forms of payments
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Managed accounts receivable, including debiting, crediting, and reconciling totals using accounting software.
- Reviewed and analyzed general ledger accounts for accurate financial closings.
Education
Some College - Business Management
Edison College
Naples, FL05.2006
GED -
Nevada Dept of Ed
Las Vegas, NV11.1997
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer service
- Cash handling
- Problem-Solving
- Communication skills
- Microsoft Office
- Organization and Time Management
Certification
Mortgage Loan Originator Pre-Licensure Education Course Certificate - OnlineEd - June 2024
Employmentgap
01/01/11, 06/30/22, Focused on childcare and household management, honing skills in budgeting, scheduling, organization, and conflict resolution. While pursuing professional development through online courses and workshops.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Quality Control Administrator
The Outreach Team
04.2024 - 06.2024
Delivery Driver
Veho
07.2022 - 10.2024
Political Canvasser/ Team Leader
The Outreach Team
06.2022 - 07.2022
Insurance Policy Processing Clerk
AAA Oklahoma NCNU
11.2010 - 06.2011
Billing Coordinator
Derse Exhibits
07.2007 - 06.2008
Administrative Assistant
St. Electric of Collier
01.2006 - 06.2007
Account Receivable Specialist
Florida Family Insurance
06.2004 - 01.2006
GED -
Nevada Dept of Ed
Some College - Business Management
Edison College
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