Summary
Overview
Work History
Skills
Timeline
Generic

Yussif Abdallah

Bangor,ME

Summary

Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.

Overview

5
5
years of professional experience

Work History

IT Technician

Muda Device Repair
Orono , ME
2023.02 - Current
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
  • Diagnosed and determined system issues to route for repair.
  • Identified hardware issues caused by component failures using approved diagnostic tools.

Chef

Solstice Senior Living
Bangor , ME
2023.02 - Current
  • Instructed cooks and other workers in preparation, cooking, garnishing and presentation of food
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
  • Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
  • Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
  • Exercised portion control for items served, eliminating waste.
  • Trained new chefs on proper cooking techniques and menu items.
  • Maintained a clean work environment by adhering to sanitation policies and procedures.

IT Technician

Maine Geeks
Bangor , ME
2022.09 - 2022.11
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
  • Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Acted as single point of contact for customers during technical faults and security-related events.
  • Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
  • Responded to or escalated tickets based on severity and internal policies governing responses.
  • Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
  • Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Trained users to operate and manage hardware and software.

Sous Chef

Winterberry Heights Assisted Living
Bangor , ME
2021.02 - 2022.11
  • Trained kitchen workers on culinary techniques.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Performed as head chef to maintain team productivity and restaurant quality.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
  • Monitored food products, driving quality, freshness and integrity.
  • Assisted restaurant in meeting financial targets by achieving food quality objectives.
  • Conducted frequent line checks to keep food at proper temperatures in holding zones.

Stocker Associate

Hannaford Bros. Co
Bangor , ME
2021.01 - 2021.06
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Dietary Aide/Cook Shift Leader

Madigan Estate Nursing Home
Houlton , ME
2019.09 - 2020.10
  • Served specific meals to patients with special dietary needs.
  • Used commercial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Worked with supervisor to update cleaning protocols and increase aide efficiency.
  • Set over 40 tables before patients arrived to maintain efficiency of meal services.

Cashier

McDonald's
Houlton , ME
2019.08 - 2020.09
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed 30 transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Welcomed customers, offering assistance to help find necessary store items.

Skills

  • Product displays
  • Safety methods
  • Proficient with planograms and schematics
  • Merchandise stocking
  • Flexible
  • Team management
  • Active listening
  • Organizational skills
  • Planning
  • Problem resolution

Timeline

IT Technician

Muda Device Repair
2023.02 - Current

Chef

Solstice Senior Living
2023.02 - Current

IT Technician

Maine Geeks
2022.09 - 2022.11

Sous Chef

Winterberry Heights Assisted Living
2021.02 - 2022.11

Stocker Associate

Hannaford Bros. Co
2021.01 - 2021.06

Dietary Aide/Cook Shift Leader

Madigan Estate Nursing Home
2019.09 - 2020.10

Cashier

McDonald's
2019.08 - 2020.09

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Yussif Abdallah