Yusuf Ibrahimi
Business Operations
Concord,CA
Summary
Business manager with 10 years of experience processing a strong emphasis in retail merchandising, store management, sales, client-vendor relations, customer service, business development, recruiting talent, and over twenty-percent increase in store sales. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue, and cost controls.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Smokes And Shirts
Concord, CA
10.2012 - Current
- Bank deposits, sales data, marketing, recruiting, answering calls, trouble shooting terminal, stock merchandise orders, greet and assist customers, deal with customer issues, enhance advertisements, and tidy store.
- On boarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Recorded inventory sales into organization's weekly income report.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Reviewed operations reports to understand numbers and trends.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices and systems to reduce turnaround time.
Recruit
COSTA LAW ENFORCEMENT TRAINING CENTER, RECRUIT
Pittsburg, CA
04.2020 - 10.2020
- Fulfilled and passed all test and training in order to become a police officer in the state of California.
- Administered first aid and conducted emergent response management.
- Inspected apparatus, equipment, grounds and stations for proper order and condition on a regular basis.
Cardiac Telemetry Technician
Biotelemetry
San Francisco, San Francisco
04.2016 - 11.2016
- Evaluate and interpret hundreds of heart rhythms each shift
- Understanding medical terminology and medical professional directions pertaining to their client
- En- ter accurate interpretation for each heart rhythm.
- Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
- Documented and interpreted heart rhythms and rates utilizing telemetry recordings.
- Notified providers of changes in cardiac rhythms and ectopy activity.
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition
- Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues
- Notified providers of changes in cardiac rhythms and ectopy activity
Education
Associate of Arts - Criminalistics And Criminal Science
Los Medanos College
Pittsburg, CA04.2020
Certificate - Intro Computer Science
Harvard X CS50’s
Online10.2019
Associate of Arts - Psychology
Diablo Valley College
Pleasant Hill, CA08.2018
No Degree - Electrocardiogram
Health Career College
Pleasant Hill, CA11.2014
Skills
- Issue and Conflict Resolution
- Tobacco and Beverage Management
- Managing Cash Register
- Technical Proficiency
- Project Management
- Contract Development and Management
- Performance Tracking and Evaluations
- Budgeting and Resource Management
- Invoice Reconciliation
- Finance and Accounting Operations
- Managing Files and Records
- Business Analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Recruit
COSTA LAW ENFORCEMENT TRAINING CENTER, RECRUIT
04.2020 - 10.2020
Cardiac Telemetry Technician
Biotelemetry
04.2016 - 11.2016
Manager of Operations
Smokes And Shirts
10.2012 - Current
Associate of Arts - Criminalistics And Criminal Science
Los Medanos College
Certificate - Intro Computer Science
Harvard X CS50’s
Associate of Arts - Psychology
Diablo Valley College
No Degree - Electrocardiogram
Health Career College