Yusuf Mohamed
Spokane Valley,WA
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept at enhancing team collaboration and customer satisfaction. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a commitment to excellence. Renowned for a friendly, positive attitude and effective communication, significantly contributing to operational efficiency and problem-solving.
Overview
17
17
years of professional experience
Work History
Fulfilment Centre
Amazon
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Delivery Driver and Box Truck
First Choice Pipe Tobacco
10.2019 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Dishwasher
Double Tree Hilton
05.2008 - 10.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Warehouse Worker
Pyro Attack
01.2014 - 01.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Addis Ababa High School
Addis Ababa Ethiopia 06.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Calm under pressure
- Organization and time management
- Active listening
- Organizational skills
Languages
Amharic, Tigrinya Arabic English Kunama
Elementary
Timeline
Fulfilment Centre
Amazon
03.2023 - Current
Delivery Driver and Box Truck
First Choice Pipe Tobacco
10.2019 - 01.2023
Warehouse Worker
Pyro Attack
01.2014 - 01.2018
Dishwasher
Double Tree Hilton
05.2008 - 10.2019
High School Diploma -
Addis Ababa High School
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