Yusuf Yusa Mutlu
Altamonte Springs,FL
Summary
Spirited Middle School Coach Coordinator committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Middle School Coach Coordinator
Istanbul Cultural Center At Orlando
09.2025 - Current
- Actively managing the middle school life coaches and teachers in person
- Setting up meetings and working on scheduling with teachers and coaches
- Helping new coaches and teachers overcome their struggles with middle school students
- Helping coaches and teachers have a better time by guiding them with their programs and schedules
- Helping coaches and teachers build a better relationship with the students and parents
Student Life Coach
Istanbul Cultural Center at Orlando
06.2025 - Current
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Facilitated group sessions and learning discussions to further objectives.
- Documented behaviors, treatments and non-compliance issues.
- Connected clients with available resources to improve plan success.
- Thought in classroom settings to middle school students
- Came up with and managed camping trips for middle school students from 5th to 8th grades
Salesperson
Keystone Tile Inc
09.2023 - 06.2025
- Responsible for maintaining effective relationships with current customers that lead to increased sales and revenue
- Urgently responsive to customers’ needs and inquiries
- Responsible for identifying and prospecting for new customers
- Responsible for identifying and prospecting projects to use the Baystone Tile products
- Develop/maintain relationships and provide great service to pool and paver companies, Landscape Architects to obtain project specifications leading to future sales
- Grow and manage opportunity/pipeline for future territory growth
- Work closely with customers and contractors to develop sales strategies
- Analyze market trends and develop action plan to capitalize on shifts in market
- Quote prices, credit terms and prepare sales contracts for orders obtained
- Setting up displays
- Product Knowledge training for contractors, sales reps of our resellers, architects, interior designers
- This is not an office position. This position requires driving all day in the territory to visit B2B accounts, finding new contractors and develop the sales in the territory.
Customer Service Representative
Keystone Tile Inc
04.2023 - 06.2024
- Responded to customer requests for products, services, and company information.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Met customer call guidelines for service levels, handle time and productivity.
Warehouse Team Member
Keystone Tile Inc
11.2022 - 01.2023
Store Manager
Global Bazaar
01.2022 - 12.2022
Food Server
the Mexican camel
10.2022 - 11.2022
Education
High School Diploma - non
Orlando Science Middle High Charter
Orlando, FL01.2020
Associate of Arts - Psychology
Valencia College
OrlandoSkills
- Customer Relationship Management (CRM)
- Contact Centers
- Administration
- Schedule oversight
- Strength coaching
- Agenda planning
- Group facilitation
- Building relationships
- Meeting facilitation
- Motivational leadership style
- Small group practices
- Stone profit
- Stock Replenishment
- Stock Exchange
- Stock Rotation
- Forklift Training
- Tiles
- Ceramic Tile
Accomplishments
- Grew territory from $40,000 to $170,000
- Resolved product issue through consumer testing.
- Oversaw the school's mentoring program.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Certification
- Forklift Certification - BP EQUIPMENT SERVICES INC.
Languages
Turkish
Native or Bilingual
Interests
- Graphic Design
- Volunteering
- Playing Sports
- Kayaking
- Fishing
- Motorcycle Riding
Timeline
Middle School Coach Coordinator
Istanbul Cultural Center At Orlando
09.2025 - Current
Student Life Coach
Istanbul Cultural Center at Orlando
06.2025 - Current
Salesperson
Keystone Tile Inc
09.2023 - 06.2025
Customer Service Representative
Keystone Tile Inc
04.2023 - 06.2024
Warehouse Team Member
Keystone Tile Inc
11.2022 - 01.2023
Food Server
the Mexican camel
10.2022 - 11.2022
Store Manager
Global Bazaar
01.2022 - 12.2022
High School Diploma - non
Orlando Science Middle High Charter
Associate of Arts - Psychology
Valencia College
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