Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yusuf D Hunte

Pottsville

Summary

Dynamic Operations Manager with a proven track record at Greenview Inn Hotel, excelling in strategic team guidance and project management. Enhanced performance outcomes through effective problem resolution and employee training, while ensuring compliance and optimizing inventory management. Recognized for fostering strong client relationships and driving operational efficiency.

Overview

28
28
years of professional experience

Work History

Operations Manager/Project Manager

Greenview Inn Hotel/Ayan Group
02.2016 - 07.2025
  • Responsible for the daily operation of all facets of the hotel,
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory to achieve timely and accurate delivery of goods and services.
  • Managed a team of contractors in order to rebuild hotel.Negotiated all applicable contracts with emphasis on quality and cost.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Acted as the point person between Ayan Group and the Town of Riverhead New York to enforce all compliance codes were adhered to.

Field Manager/Senior Client Service Manager

Maximum Security/Integratas/Doyle Security
09.2006 - 02.2016
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.

Managed staff schedules for all shifts and events to minimize overtime costs.

Monitored all residential and commercial facilities using CCTV while simultaneously performing dispatch duties.

Trained and developed newly hired personnel.

Counseled Supervisors on how to cut spending without compromising the safety and security of Company Assets.

Responsible for the fleet of Security Patrol Vehicles (37).Ensured all registrations and inspections were up to date as well as the oil changes/preventative maintenance were completed as scheduled.

Performed post inspections and held Supervisors and Officers accountable for areas of their responsibilities.

Scheduled all training of employees, (8 and 16 hrs classes, CPR/AED/First aid.

Security Site Supervisor

Summit/Alutiiq
08.2010 - 07.2013

·

  • Coordinated resources across multiple departments to ensure seamless execution of client projects from inception through completion.

Supervise team of Civilian Security Officers in a Military atmosphere.

  • Mentored junior team members in best practices for client management, cultivating future leaders within the organization.
  • Developed customized solutions to meet unique client needs, ensuring a high level of satisfaction and loyalty.

· Ensure all rules and regulations were adhered to at State and Federal levels.

· Responsible for the distribution of all Anti-Terrorist Bulletins and Alerts.

· General daily activities as far as incident preparation, action plans, 100% ID checks.

· Camera/Fire alarm monitoring.

· Responsible for all scheduling and payroll of officers.

· Report directly to the Colonel, Major and Superintendent of facility.

· Point person among the Army National Guard, Army Reserve, Marine Reserve and the Navy Reserve at the Armed Forces Military Facility at Farmingdale.

Manager on Duty/Operations Supervsor

Worldwide Flight Services/DJ Air/DHL
11.1997 - 01.2009
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Manage daily warehouse/ramp operation of Korean Air, Air France,Aeromex, Czech Air.

Responsible for timely movement of import /export freight. Coordinate the workflow among the import and export offices as well as the warehouse and ramp.

Ensure aircrafts maintain schedules through expedited offloading /loading practices.

Assisted with the weight and balance of aircraft.

Building/Ramp safety and general facility management,

Worked diligently with the US Customs, US Department of Agriculture, FAA and DOT to ensure company’s complete compliance with regulations.

Responsible for the break down and sortation of freight.

Dispatched couriers with emphasis of achieving all service levels to our customers.

Responsible for controlling hours worked in relation to volume of hourly/union labor.

Aligns business unit objectives and action plans to the larger organizational plans and imitative.

Identify and establish appropriate measures for team goals by monitoring progress and making necessary adjustments.

Safety Coordinator and Equipment Trainer of plant.

Hazardous Material Respondent.

Assisted in any area of operation that required help.

Education

Associate of Applied Science - Electromechanical Technology

Manhanttan Technical Institute
New York, NY
09-1983

High School Diploma -

Presentation College High School
Barbados,Wese Indies
06-1981

Skills

  • Effective problem resolution
  • Strategic team guidance
  • Operations management
  • Customer service
  • Decision-making
  • Project management
  • Employee relations and conflict resolution
  • Employee training
  • Inventory management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Operations Manager/Project Manager

Greenview Inn Hotel/Ayan Group
02.2016 - 07.2025

Security Site Supervisor

Summit/Alutiiq
08.2010 - 07.2013

Field Manager/Senior Client Service Manager

Maximum Security/Integratas/Doyle Security
09.2006 - 02.2016

Manager on Duty/Operations Supervsor

Worldwide Flight Services/DJ Air/DHL
11.1997 - 01.2009

Associate of Applied Science - Electromechanical Technology

Manhanttan Technical Institute

High School Diploma -

Presentation College High School