Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Yusuf Mithat Altunbas

Yusuf Mithat Altunbas

Miami

Overview

2
2
years of professional experience
1
1
Certification

Work History

Reservation & Revenue Agent

Dream South Beach, by Hyatt
10.2024 - Current
  • Developed strong relationships with travel agents and corporate clients, leading to increased referral business and repeat bookings.
  • Processed payments securely while adhering to strict confidentiality guidelines regarding personal financial information.
  • Utilized advanced reservation software systems effectively to manage bookings, track availability, and update guest records accurately.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.

Receptionist

Dream South Beach, by Hyatt
05.2024 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Bellman

Istanbul Wyndham Grand Kalamis Marina Hotel
08.2023 - 05.2024
  • Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.

Reservation & Sales Agent

Vippon Holidays
01.2023 - 06.2023
  • Improved accuracy of reservations data entry by consistently reviewing information for errors or inconsistencies before finalizing bookings.
  • Provided customers with information about availability and pricing.
  • Resolved various issues and discrepancies for customers.

Education

Tourism Management

Istanbul University
Istanbul
06-2025

High School Diploma -

Mevlana Anatolian High School
Istanbul
06-2019

Skills

  • Data analytics
  • Industry awareness
  • Confidentiality
  • Revenue quotas
  • Customer service
  • Relationship building

Certification

  • Opera Cloud Training Certificate
  • Envision Training Certificate
  • Reserve Training Certificate


Languages

English
Full Professional
Spanish
Elementary
Turkish
Native or Bilingual

Timeline

Reservation & Revenue Agent

Dream South Beach, by Hyatt
10.2024 - Current

Receptionist

Dream South Beach, by Hyatt
05.2024 - 10.2024

Bellman

Istanbul Wyndham Grand Kalamis Marina Hotel
08.2023 - 05.2024

Reservation & Sales Agent

Vippon Holidays
01.2023 - 06.2023

Tourism Management

Istanbul University

High School Diploma -

Mevlana Anatolian High School

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Yusuf Mithat Altunbas