Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Yusuf Oli Rahat

New Milford

Summary

Dynamic Senior Executive with a proven track record at SEBPO, enhancing client satisfaction through expert troubleshooting and seamless integration of STAQ platform solutions. Excelled in data analytics and client communication, bridging the gap between technical teams and clients to drive innovative digital ad operations and revenue reporting enhancements. Demonstrated leadership in team management and client advocacy.

Overview

3
3
years of professional experience

Work History

Senior Executive

SEBPO
01.2021 - 02.2024

SEBPO is an outsourcing company and I've worked for Staq-Operative via this organization.


Technical Account Manager|Customer Support Analyst|Digital Ad Operations

- Troubleshooting issues using the STAQ platform
- Providing support to clients
- Providing solutions to technical problems
- Serving as communication medium between engineering and clients
- Integration of new STAQ clients, setting up databases within the STAQ system for revenue reporting.
- Assess and de-bug discrepancies in client data.
- Interface between clients and developers to plan new integrations and product features.
- Beta testing

Education

Master of Science - Business Analytics

University of New Haven
West Haven, CT
12-2026

Bachelor of Science - Computer Science

Brac University
Dhaka, Bangladesh
08-2019

Skills

  • Data Analytics
  • Business Intelligence
  • Data Processing and Visualization
  • Client Communication and Advocacy
  • Technical Troubleshooting
  • Software as a Service (saas)

Languages

Bengali
Native or Bilingual
English
Full Professional

Timeline

Senior Executive

SEBPO
01.2021 - 02.2024

Master of Science - Business Analytics

University of New Haven

Bachelor of Science - Computer Science

Brac University
Yusuf Oli Rahat