Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yusuke Jay Matsuda

Honolulu

Summary

Dynamic professional with extensive experience as Owner at MATSUDA LLC, excelling in project management and regulatory compliance. Proven track record in cost management and contract negotiation, delivering exceptional customer service while enhancing property appeal. Skilled in team coordination and conflict resolution, driving successful renovations and ensuring high-quality standards in all operations.

Overview

7
7
years of professional experience

Work History

Owner

MATSUDA LLC
Honolulu
02.2023 - Current
  • Reviewed plans and approved modifications as needed.
  • Inspected sites before and after construction projects.
  • Coordinated with architects, engineers and contractors to ensure smooth completion of renovations.
  • Maintained detailed records of all costs associated with the project including labor, materials and equipment rentals.
  • Completed investigations into complaints, incidents and accidents at work sites.
  • Provided guidance to workers throughout each phase of the project.

Vice President

Nami Cleaning
Honolulu
06.2023 - 12.2025
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Provided feedback to cleaners based on inspection results or customer comments.
  • Established quality control measures to ensure that work is completed according to standards set forth by the company.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Recruited and trained new employees to meet job requirements.

Rentals and Vacation Rental Specialst

Sachi Hawaii-Pacific Century Properties
Honolulu
04.2021 - 02.2023
  • Met with clients to negotiate management and service contracts.
  • Ensured compliance with local laws and regulations relating to vacation rental management operations.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Implemented systems for tracking inventory levels of supplies used in rental units.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Negotiated contracts with vendors providing goods and services related to vacation rental operations.
  • Provided exceptional customer service to guests throughout their stay.
  • Conducted property inspections to ensure rental units met safety and quality standards.
  • Answered telephones to assist customers and resolve issues.
  • Employed sales techniques to boost sales and services.
  • Liaised between construction manager and tenant during build-out phase of tenant suite.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Managed the delivery of housekeeping services for rental units between guests' stays.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Organized monthly reports detailing income generated by each property under management.
  • Advised owners on best practices for increasing the appeal of their properties through renovations or upgrades.
  • Updated and maintained rental agreement files and documents.
  • Resolved guest complaints in a timely manner.
  • Collected payment by processing credit card transactions.

Account Manager /Senior Sales Manager

THE Orchid Lei
Honolulu
03.2019 - 01.2023
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Produced sales documents, finalized deals and filed records.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • De-escalated customer interactions by providing alternative solutions to issues.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Established procedures for receiving, storing, and handling perishable flowers.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Provided guidance on tariff classifications, country of origin issues, duty rates, and other customs requirements.
  • Received incoming shipments from overseas vendors and inspected them for accuracy against invoice records.
  • Tracked shipments and communicated with carriers to confirm arrival time and release.
  • Submitted documentation to U.S. Customs for import clearance.

Education

High School Diploma -

Kapiolani Community College
Kaimuki

Skills

  • Project management
  • Regulatory compliance
  • Cost management
  • Property inspections
  • Contract negotiation
  • Customer service
  • Team coordination
  • Conflict resolution
  • Marketing strategy
  • Sales management

Timeline

Vice President

Nami Cleaning
06.2023 - 12.2025

Owner

MATSUDA LLC
02.2023 - Current

Rentals and Vacation Rental Specialst

Sachi Hawaii-Pacific Century Properties
04.2021 - 02.2023

Account Manager /Senior Sales Manager

THE Orchid Lei
03.2019 - 01.2023

High School Diploma -

Kapiolani Community College

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