YUSUPHA JOW
Longmont,CO
Summary
Software engineering leader with broad experience across platform, cloud, DevOps, data, APIs, and trust and safety systems. Lead 10 teams and 40+ engineers through managers and technical leads, with work spanning strategy, operating models, and delivery improvement. Drove release automation, stronger governance, and measurable gains in cost, speed, and reliability.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Senior Director of Software Engineering
Antech Diagnostics
, Colorado
01.2025 - Current
- Define multi-team engineering strategy, investment priorities, operating models, and roadmaps across business-critical diagnostic platforms, APIs, connected workstations, incident systems, and data modernization.
- Restructured teams around platform ownership, skills, velocity, and strategic priorities; led workforce planning, budget management, vendor strategy, leadership systems, and development of engineering managers and technical leaders.
- Increased release frequency from quarterly to every three weeks, enhancing deployment reliability and addressing cross-functional execution risks across product, architecture, quality assurance, PMO, cloud, and security.
- Delivered more than $1M in annual savings and 1,000+ engineering hours through release automation, DevOps transformation, environment governance, and improved delivery workflows.
- Established organizational and platform health signals to track availability, p95/p99 latency, error rates, submission success, deployment outcomes, customer feedback, and operational readiness.
- Led 10 engineering teams and 40+ engineers through engineering managers and technical leads spanning application development, platform, cloud, DevOps, quality, data engineering, customer integrations, and international delivery.
Engineering Manager
Digible
, Colorado
01.2024 - 01.2025
- Led a social-media integration platform that generated $2M in recurring annual revenue and streamlined onboarding from two hours to under ten minutes through automation.
- Introduced metrics-driven engineering practices that shortened PR cycle time by 25% and improved team velocity by 20%.
- Led multiple backend and full-stack teams to deliver customer-facing products, internal platforms, and APIs; established observability practices that cut incident response time by 50%.
Director of Identity Security Engineering
Okta
, Colorado
01.2022 - 01.2023
- Led the Bot Detection V3 initiative, applying machine learning and 50+ behavioral signals to identify automated attacks and malicious sessions.
- Collaborated with Product, Security, Data Science, Legal, Architecture, and technical leads to define and implement next-generation fraud detection capabilities, modeling priorities, and production-scale risk controls.
- Reduced fraud-detection false positives by approximately 50% through performance-deviation monitoring, feedback loops, and model/output benchmarking against authentication events and customer signals.
- Led three engineering teams responsible for fraud prevention, customer authentication, identity protection, behavioral analytics, bot mitigation, and abuse response across a global identity platform.
- Developed strategic planning cycles and capacity models, achieving 95% roadmap attainment while directing AWS-native real-time decision-making pipelines using Kafka, Kinesis, Redis, Lambda, Node.js, TypeScript, and PostgreSQL.
Senior Software Engineering Manager, Consumer Trust Engineering
Twilio / SendGrid
, Colorado
01.2021 - 01.2022
- Led architecture and delivery of globally distributed fraud and abuse platforms processing 4B+ events per day across Twilio and SendGrid APIs, protecting customers from spam, phishing, account takeover, and coordinated abuse.
- Scaled organization from 5 to 22 engineers across platform and application layers, reducing fraud impact by approximately 60% and expanding platform to include additional high-risk and election-related abuse use cases.
- Drove development of low-latency event-driven architectures, risk scoring, behavioral analytics, extensible rule systems, and ML-assisted detection in collaboration with Product, Engineering, Operations, and Data Science.
- Developed engineering career frameworks, promotion criteria, and mentorship systems, enhancing retention, internal mobility, and progression toward senior and principal engineering roles.
Software Engineering Manager
Twilio / SendGrid
, Colorado
01.2019 - 01.2021
- Founded and scaled a Consumer Trust Engineering organization, defining charter, team structure, technical roadmap, operating model, quality bar, and cross-functional partnership model to enhance consumer security.
- Led platform and application teams to build real-time fraud detection, abuse prevention, risk-scoring, and customer-protection systems, leveraging metrics and production feedback to enhance detection effectiveness.
- Advanced engineering efficiency through GitOps deployment orchestration and parallelized testing, while building AWS/Azure marketplace capabilities contributing to approximately 6% of annual recurring revenue.
Engineering Manager
SendGrid / Twilio
, Colorado
01.2017 - 01.2019
- Managed teams for platform quality, reliability, customer-facing capabilities, and engineering productivity; developed technical leaders and expanded automated end-to-end coverage to enhance overall system robustness.
- Aligned engineering and test practices with SOC 2 and SOX controls, ensuring audit readiness for SendGrid's IPO in collaboration with Compliance and Security.
- Led engineering roadmap for Digible marketing platforms and internal tools
- Mentored engineers on agile delivery, code quality, and review practices, fostering a culture of continuous improvement and accountability.
- Coordinated cross-functional planning with product, media, and client teams
Lead Software Test Engineer
RSA
, Colorado
01.2015 - 01.2017
- Led quality engineering for secure SSO and authentication products, developed Java-based automation for frontend and backend services, enhancing enterprise reliability through shift-left quality practices.
- Led RSA security software test planning across release cycles.
- Designed automated regression suites for RSA authentication platforms.
- Executed functional testing for RSA web and API features.
Lead Software Test Engineer
Vaisala
, Colorado
01.2008 - 01.2015
- Led quality engineering for lightning detection, aviation safety, meteorological, and GIS-based software supporting NASA, U.S. Forest Service, and FAA workflows; improved automated test coverage by 25%.
- Led software test planning for RSA security products and release cycles.
- Designed test cases for functional, regression, and integration coverage.
- Coordinated defect reviews with developers, analysts, and product teams.
Education
Master of Science - Computers & Information Systems
Colorado State University
Management & Information Systems -
Massachusetts Institute of Technology
Skills
- Technical leadership
- Program oversight
- Cloud infrastructure
- DevOps practices
- Incident response
- Platform transformation
- Data architecture
Personal Information
Title: ENGINEERING EXECUTIVE | TRUST & SAFETY | IDENTITY | MACHINE LEARNING | PLATFORM
Certification
Certifications | Agile Scrum Master | ASTQB Software Testing Certification
Accomplishments
- Built and scaled engineering organizations across trust, identity, platform, application, cloud, data, DevOps, and quality disciplines; currently accountable for a 10-team, 40+ person organization.
- Scaled Consumer Trust Engineering from 5 to 22 engineers while protecting Twilio and SendGrid customers from fraud, spam, phishing, account takeover, and coordinated platform abuse across 4B+ daily events.
- Championed Okta Bot Detection V3, an ML-based model using 50+ behavioral signals; reduced bot access attempts by approximately 50% and cut false positives by approximately 50%.
- Delivered more than $1M in annual savings and recovered 1,000+ engineering hours through DevOps and release automation; increased release cadence from quarterly to every three weeks.
LEADERSHIP & TECHNICAL EXPERTISE
Trust & Safety | Fraud, Scams & Abuse Prevention | Identity & Authentication | ML & Behavioral Analytics | Engineering Org Design | Manager & Technical Leader Development | Multi-Team Strategy & Roadmaps | Product, Data Science & Security Partnership | Distributed Systems | Event-Driven Architecture | AWS & Azure | Reliability & Observability | DevOps & CI/CD | Risk & Compliance
Timeline
Senior Director of Software Engineering
Antech Diagnostics
01.2025 - Current
Engineering Manager
Digible
01.2024 - 01.2025
Director of Identity Security Engineering
Okta
01.2022 - 01.2023
Senior Software Engineering Manager, Consumer Trust Engineering
Twilio / SendGrid
01.2021 - 01.2022
Software Engineering Manager
Twilio / SendGrid
01.2019 - 01.2021
Engineering Manager
SendGrid / Twilio
01.2017 - 01.2019
Lead Software Test Engineer
RSA
01.2015 - 01.2017
Lead Software Test Engineer
Vaisala
01.2008 - 01.2015
Master of Science - Computers & Information Systems
Colorado State University
Management & Information Systems -
Massachusetts Institute of Technology