Ensure timely bedside delivery of discharge medications,
Work with nurses and social workers to secure payment options and vouchers for patients in need.
Accurately process, type, and fill prescriptions while adhering to hospital protocols and safety standards.
Pharmacy Technician
JPS Health Network
11.2024 - Current
Provide customer service and assist patients with pharmacy needs
Handle payments, including cash, credit, and insurance processing.
Prepare, label, and dispense medications with accuracy.
Entered and processed patients' prescriptions into internal system.
Trainer
CVS Health
07.2022 - 11.2024
Providing training to newly hired pharmacy technicians
Guiding and ensuring newcomers properly understand the baseline skill
Coordinating and following up on training schedules with trainees
Collaborated with management to review training materials, ensuring their alignment with industry best practices and company standards
Pharmacy lead technician
CVS Health
03.2021 - 11.2024
Calling insurance companies to verify patient's coverage or insurance rejection
Maintaining inventory, such as outside vendor and warehouse return, removing outdated drugs, store-to-store redeploys, weekly strong-pak, and monthly inmar return
Managing prescriptions and patient medical records
Supervising and managing the pharmacy team to ensure a proper and increased efficient workflow and complete all daily tasks
Handling customer complaints or any major incidents
Pharmacy technician
CVS Health
02.2020 - 03.2021
Greet and assist patients with pharmacy services.
Process transactions, including cash, credit, and insurance claims.
Enter and update patient profiles, prescriptions, and medical information.
Dispense, label, and prepare medications accurately.
Maintain a clean and organized pharmacy for optimal efficiency.