Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Yuvista Walker

Rockwall,TX

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Assistant Manager

DTLR
11.2019 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Upholding daily store operations by ensuring maximum sales and profitability which led to better measurement of expenses and inventory.
  • Ensuring compliance of all company policies and procedures through effective leadership that helps provide feedback on annual performance evaluation.
  • Assisting with expense management and developing strategy positions store to perform in accordance with budget.

Warehouse Associate

Amazon
04.2022 - 10.2022
  • Offloading delivery trucks transporting merchandise into warehouse.
  • Arranging incoming deliveries in designated storage areas.
  • Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.
  • Reading and deciphering work orders.
  • Locating and extracting merchandise from shelves and storage areas.
  • Confirming merchandise information matches work order.
  • Inspecting merchandise for damage, flaws, and irregularities.
  • Packing merchandise for delivery.
  • Transporting packed items to delivery trucks.
  • Finalizing work order and updating database.
  • Adhering to state health and safety practices.

Team Member

Whataburger
11.2018 - 07.2021
  • Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
  • Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
  • Ensure all products are stocked, maintained, and prepared according to Whataburger quality standards.
  • Maintain a clean, safe working environment.
  • Clean the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
  • Achieve certification at the specific stations associated with a position, as well as cleaning and sanitation procedures


Education

High School Diploma -

Poteet High School
Mesquite, TX
06.2021

Skills

  • Management
  • Merchandising
  • Customer Service
  • Sales
  • Creative Strategy
  • Marketing
  • Content Creation
  • Print & Digital Content ( Adobe, Canva, Slide Carnival etc)
  • Oral & Written Communication
  • Microsoft Office
  • Business & Techinical Analysis

Timeline

Warehouse Associate

Amazon
04.2022 - 10.2022

Assistant Manager

DTLR
11.2019 - Current

Team Member

Whataburger
11.2018 - 07.2021

High School Diploma -

Poteet High School

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Yuvista Walker