Hi, I’m
Yuvonna Thomas
Columbia,SC
Summary
Dynamic sales associate with a proven track record at Ashley Stewart, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and training new team members. Skilled in inventory management and collaboration, consistently achieving sales goals while maintaining a visually appealing store environment.
Overview
2004
years of professional experience
Work History
Ashley Stewart
Sales Associate
Job overview
- Adapted to changing inventory levels, facilitating restocking and merchandising efforts.
- Conducted regular inventory checks, ensuring stock accuracy and availability for customers.
- Resolved customer complaints promptly, contributing to positive feedback and repeat business.
- Trained new associates on operational procedures and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Amazon
Picker
Job overview
- Operated hand-held scanners to locate and identify products efficiently.
- Ensured accurate picking by following established protocols and guidelines.
- Collaborated with team members to optimize workflow and reduce processing time.
- Maintained a clean and organized workspace to promote safety and efficiency.
Belk Distribution Center
Assembly Line Worker
2001 - 11.2003
Job overview
- Operated machinery to assemble products efficiently and accurately.
- Inspected finished goods for quality assurance and compliance with standards.
- Collaborated with team members to meet daily production goals.
- Maintained a clean and organized work area to ensure safety and efficiency.
JC Penny Co
Sales Associate
1998 - 11.2000
Job overview
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained merchandise displays, ensuring visual appeal and organization.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to achieve sales goals and promote store promotions.
AT&T
Telemarketer
1996 - 11.1999
Job overview
- Conducted outbound calls to promote products and services, achieving daily call quotas.
- Engaged customers with effective communication techniques, addressing inquiries and providing solutions.
- Adapted quickly to changes in scripts and product information, ensuring accurate messaging.
- Maintained detailed records of customer interactions using CRM software for follow-up actions.
Fort Jackson Army Community Hospital
Dinning Facility Attendant
1997 - 09.1998
Job overview
- Assisted in maintaining cleanliness and organization within dining facility.
- Supported food service operations by setting up dining areas and serving meals.
- Learned and adhered to safety standards for food handling and sanitation.
- Collaborated with team members to ensure efficient meal service delivery.
- Participated in training sessions to enhance knowledge of food safety protocols.
- Adapted quickly to various tasks within the dining facility as needed.
- Streamlined food service operations by effectively setting up, stocking, and maintaining buffet stations.
- Promoted a positive atmosphere within the dining facility through friendly interactions with both customers and coworkers.
- Aided in successful catering events through effective coordination of setup, table arrangements, food display, and clean-up tasks.
Education
High School Diploma
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Ashley Stewart
Picker
Amazon
Assembly Line Worker
Belk Distribution Center
2001 - 11.2003
Sales Associate
JC Penny Co
1998 - 11.2000
Telemarketer
AT&T
1996 - 11.1999
Dinning Facility Attendant
Fort Jackson Army Community Hospital
1997 - 09.1998
High School Diploma