Yuwaporn Punpeng
Sever/ Customer Service
Knoxville,TN
Work Preference
Overview
17
17
years of professional experience
2
2
Languages
13
13
years of post-secondary education
Work History
Sever
Spice Thai & Sushi
Knoxville, TN
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sever
Jai Dee Thai Kitchen
Knoxville, TN
05.2024 - 12.2025
- Recommended and upsold additional menu items to improve sales.
- Answered questions about menu selections and recommended food choices.
- Greeted customers when entering or leaving the store in a friendly manner and presented them with menus.
- Prepared food like appetizers, deserts and drinks.
- Recommended dishes and house specialties.
- Cleaned tables and maintained a presentable lobby.
- Managing transaction with customer using cash registers.
- Collecting payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Resolve customer complaints, guide them and provide relevant information.
- Worked with kitchen crew.
- Engaged well with customers to arrange seating and take orders.
- Responded to guest complaints and worked with management or kitchen staff to provide timely resolutions.
- Completed cleaning, silverware management and server station organization.
- Supervised daily operations, ensuring seamless service and customer satisfaction.
- Trained staff on menu items, service standards, and operational procedures.
Thai Teacher
Mosaic Language School
Si Racha, Chonburi,Thailand
10.2017 - 10.2021
- Aligned student learning objectives and lesson plans with state and district curriculum requirements.
- Maintained bright, organized and well-kept classroom.
- Kept organized academic records and reports for progress tracking.
- Evaluated student work to identify learning gaps, monitor effort and give written feedback.
- Planned lessons to meet learning needs of groups and individuals.
- Attended regular teacher training to continue professional development.
- Communicated with parents on students' academic progress, behavior and challenges to learning.
- Taught classes to students at varying levels of attainment.
- Developed engaging lesson plans that enhanced language acquisition and retained student interest.
- Implemented innovative teaching techniques to foster a dynamic learning environment for diverse learners.
Purchasing Officer
Yamahatsu (HENKELThailand) Co., Ltd.
Si Racha, Chonburi,Thailand
02.2011 - 08.2015
- Negotiated pricing and delivery timeframes to meet production needs.
- Managed vendor relationships with savvy negotiations on pricing, deliveries and terms.
- Resolved problems impacting purchasing reliability, cost, or quality.
- Identified, developed and trained supplier base meeting specific inventory needs.
- Represented companies in negotiating contracts and formulating policies with suppliers.
- Key user training to Material Requirement Planning System (MRP) Implement Materials Module in order to creating and receiving Purchase Requisition and Purchase Order in SAP system.
- Negotiated contracts with suppliers to optimize procurement processes.
- Managed inventory levels, ensuring timely replenishment and minimizing stockouts.
Owner's Assistant
Banmeesuk Nursey
Si Racha , Chonburi,Thailand
12.2009 - 01.2011
- Promoted self-esteem, independence and respect with positive role-modeling.
- Implemented learning curriculum while creating fun, interactive experiences.
- Built positive working relationships with team, modeling appropriate behavior for children.
- Created and assigned interactive lesson plans for basic early learning skills.
- Communicated effectively by being friendly and nurturing and building bonds with children.
- Supervised children during activities to maintain safety and wellbeing.
- Developed and implemented age-appropriate curriculum fostering creativity and cognitive growth.
- Established nurturing environment promoting emotional and social development among children.
- Collaborated with parents to facilitate effective communication regarding children's progress and needs.
Education
B.B.A. - Management Science, Marketing
Kasetsart University
Si Racha Chonburi,Thailand 06.2005 - 12.2009
High School Science-Match -
Chonradsadornumrung
Chonburi, Thailand 05.2003 - 02.2005
Secondary Certificate -
Sriracha School
Si Racha Chonburi,Thailand 05.2000 - 05.2003
Primary Certificate -
ST. Paul Convent School
Si Racha Chonburi, Thailand 05.1996 - 02.2000
Skills
- Good communication in English
- Work well under pressure
- Group instruction
- POS System
- Safety and sanitation
- Point of sale system
- Positive and professional
- Conflict resolution
- Critical thinking
- Microsoft Word
- Time Management
- Fashion advising
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Customer service
- Problem-solving
- Team leadership
- Reliability
- Adaptable and flexible
- Reliable and responsible
- Warm and friendly
- Multitasking Abilities
- High energy and stamina
- Excellent communication
Languages
English
Professional Working
Thai
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sever
Spice Thai & Sushi
08.2024 - Current
Sever
Jai Dee Thai Kitchen
05.2024 - 12.2025
Thai Teacher
Mosaic Language School
10.2017 - 10.2021
Purchasing Officer
Yamahatsu (HENKELThailand) Co., Ltd.
02.2011 - 08.2015
Owner's Assistant
Banmeesuk Nursey
12.2009 - 01.2011
B.B.A. - Management Science, Marketing
Kasetsart University
06.2005 - 12.2009
High School Science-Match -
Chonradsadornumrung
05.2003 - 02.2005
Secondary Certificate -
Sriracha School
05.2000 - 05.2003
Primary Certificate -
ST. Paul Convent School
05.1996 - 02.2000