Yuwei (Nafisa) Hutchins
Sherwood,OR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Seeking entry-level opportunities to expand skills while facilitating company growth. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
Work History
Operations Team Member
New Seasons Market
Tualatin, OR
10.2021 - Current
- Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store.
- Trained to work in all departments across the store, providing coverage and support where needed.
- Supports the Online Shopping program. Supports food production departments. Stocks, rotates and faces products with attention to product quality and expiration dates.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Collaborated with cross-functional teams on projects related to operational initiatives.
- Developed training and employee development materials to improve team performance.
Lead Brista
Starbucks
Sherwood, OR
12.2020 - 08.2022
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions. Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Input orders into point of sale system and handled customer payments.
- Created complex, hand-crafted beverages based upon customer preferences.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
General Manager Assistant
United Express Logistics, LLC
Tigard, OR
09.2019 - 12.2020
- Reviewed and analyzed vendors, supply and price options, established cost-benefits analysis reports.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed customer inquiries, returns, and feedback, and improved packaging and shipping services to ensure customer satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Art Teacher
GoodTime Chinese School
Beaverton, OR
06.2017 - 08.2019
- Created original lesson plans and art/craft projects for upwards of 20 children aged three to twelve daily. Encouraged students to think critically about artwork and discuss its meaning or purpose.
- Planned special events such as art shows to showcase student work.
- Fostered a positive and loving environment fueled by creativity and continuous encouragement.
- Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
- Developed strong working relationships with students and parents to accomplish school and departmental vision and goals.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Education
Bachelor of Arts - Graphic Design
Portland State University
Portland, OR07-2023
Bachelor of Science - Urban Design
Qinghai University
XiNing china07-2016
Skills
- Proficient in Microsoft office, Adobe Creative Suite
- Customer service
- Operations Management
- Team Support
- Verbal and Written Communication
- Inventory Control Procedures
- Computer-Based Inventory System
- Problem-Solving
- Cash Register Operation
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Operations Team Member
New Seasons Market
10.2021 - Current
Lead Brista
Starbucks
12.2020 - 08.2022
General Manager Assistant
United Express Logistics, LLC
09.2019 - 12.2020
Art Teacher
GoodTime Chinese School
06.2017 - 08.2019
Bachelor of Arts - Graphic Design
Portland State University
Bachelor of Science - Urban Design
Qinghai University
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