Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Work History
Host
The Bottle Inn
Hermosa Beach, California
09.2025 - Current
Greeted guests warmly and ensured a positive first impression.
Managed reservations and organized seating arrangements efficiently.
Collaborated with servers to deliver exceptional customer service.
Monitored guest flow and adjusted seating as needed for efficiency.
Assisted in training new hosts on operational procedures and standards.
Handled guest inquiries and resolved concerns with professionalism.
Maintained cleanliness and organization of the host stand area.
Communicated effectively with kitchen staff to coordinate meal service timing.
Greeted guests and gathered information to seat groups or place on waitlist.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Education
- Architecture
El Camino College
Torrance, CA
Skills
Customer service
Effective communication
Time management
Team collaboration
Problem resolution
Event organization
Training support
Workflow optimization
Affiliations
Volunteered at Resin Art Studio helping kids learn art skills
Freelance artist instructor at Bottle & Bottega by Painting with a Twist, Arlington HeightsFreelance artist instructor at Bottle & Bottega by Painting with a Twist, Arlington Heights