Yveline Amazan
Human Resources
Bedford,NH
Summary
Always enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of tasks and motivation to learn, grow, and excel at taking on new challenges. Organized and proactive with years of experience with a broad set of proven administrative and coordinating skills in various environments. Interpersonal abilities, leadership, and effective communication with internal and external sources of all levels where there's a commitment to working closely with employees, customers, and vendors to manage expectations and cultivate lasting partnerships. Determined, reliable, and dedicated to team and organization success.
Overview
12
12
years of professional experience
Work History
Human Resources Coordinator
Institute for Heathcare Improvement
11.2020 - Current
- Short-term and long-term special projects related to compliance, benefits, and operational excellence (Such as managing compliance systems and performance management and promotion processes
- Assist with professional development plans and promotion processes
- Conduct 45/60/90 days check with new hires and supervisors
- Coordinate employee onboarding, orientation, and offboarding processes
- Create and distribute monthly Human Resources Department Newsletter
- Communicate and present information/updates both written and verbally to all staff
- Participate in development and execution of HR department goals, objectives, and systems with HR team members
- Process employment and payroll changes through HRIS and timesheet system
- Assist with benefits administration for multiple benefits plans, address employee inquiries or issues, and ensure vendor feeds are running correctly.
- Complete background and reference checks to facilitate hiring and onboarding of employees.
- Maintain human resources information system and keep employee files up to date and accurate.
- Help manage leaves and timesheets for employees on leave.
Human Resources Database & Benefits Administrator
Fenway Health
02.2020 - 10.2020
- Ensured that all new employees have fully completed onboarding prior to attending orientation.
- Assisted with departments Orientation and trainings
- Informed the Payroll Department of deductions for new employees and changes made to existing employees' deductions
- Used online resources to add and remove staff from benefits plans in a timely manner, ensures that self-service benefit enrollment is accurately feeding information to our benefit providers
- Solves benefits-related problems and submit COBRA information
- Developed, designed, build, tested, implemented, maintained and enhanced all databases utilized in Human Resources (e.g
- Ascentis, Paylocity, HealthcareSource & NetLearning)
- Maintained the Human Resources Information System (HRIS) by ensuring all data has been entered into the system accurately and in in a timely manner
- Troubleshooted, analyzed, detected, identified, and corrected technical problems and deficiencies
- Wrote, maintained, and supported a variety of reports and queries utilizing appropriate reporting tools
- Participated in the development of information technology strategy and technology deployment
- Identified opportunities for improving Human Resources processes through information systems changes
- Coordinated the resolution of vendor problems, and acts as liaison among Human Resources
- Finance, database representatives, and benefit account managers
- Assisted HR's other generalist and serves as back up
- Ran reports prepares HR files and documents for agency wide site visits and audits
- Assisted with Open Enrollment and annual year-end benefits fair
Human Resources Associate
Fenway Health
09.2017 - 02.2020
- Acted as staff member advocate, encouraging, and supporting employees to identify and resolve conflicts
- Assisted with department orientations, payroll, training, events, and employee onboarding
- Process all HR purchase orders
- Manage multiple databases and employee files
- Conducted interviews and references, sent out offer letters, and onboarding
- Answered questions and helps interpret HR policies and procedures
- Responded to employment inquiries, in accordance with established Human Resources and
- Center policies and procedures
- Served as back up for the HR generalist who specializes in recruitment by performing recruitment functions, providing Applicant Tracking System (ATS) assistance
- Served as backed up for the HR generalist benefits administrator by processing payroll changes
- Ensured that selected candidates are hired through the Applicant Tracking System, and migrates information into our HRIS
- Ensured that all new employees have completed onboarding and been CORI screened
- Maintained our online training platform, and ensures all modules are up-to-date and the system is operating properly
- Played a key role in implementing and rolling out of our new learning management platform in 2018
Data Analyst Intern
North Shore Workforce Investment Board
02.2017 - 09.2017
- Assisted North Shore Career Center case manager with work placement, follow-up, and job retention for dislocated workers
- Conducted analysis of regional labor market conditions
- Developed presentation on key economic indicators in northeastern Massachusetts
Staff Member
Family Promise
10.2014 - 12.2016
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Provided expert administrative support to meet daily requirements and maximize team productivity
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Acted as on-site weekend facility manager in charge of opening and closing shelter for client families
- Provided administrative support, and helped with troubleshooting of issues.
Office Clerk Intern
Maximus
06.2016 - 09.2016
- Organized company files and created support system to decrease workload and increase productivity
- Created a method that boosted record-filing efficiency (50+ boxes per day)
- Sorted and organized materials such as physical files, tracking spreadsheets and reports
- Completed clerical tasks such as filing, including data processing and record filing
- Handled sensitive information (e.g., related to medical insurance) with diligence on a daily basis, ensuring confidentiality
International Office Student Assistant
Endicott College
02.2015 - 12.2015
- Greeted incoming office guests, answered questions and directed individuals to desired locations to enhance team efficiency
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail
- Reported back to management to receive day-to-day tasks and responsibilities
- Interacted with students professionally by phone, email or in-person to provide information
- Proactively assisted study abroad applicants with documents and information needed before being seen by the Dean
- Supported office staff with preparation for programming and marketing events such as internship fair, and posting fliers on campus
- Ensured up-to-date accuracy of schedules for Dean, Student Abroad Advisor, and
International Student Advisor
Staff Aid, Boston International High School
09.2013 - 06.2014
- Provided administrative assistance to the librarian and the secretary
- Supervised classroom activity when the teacher had to step out
- Helped new students by helping them determine their schedules and the proper sources for help with miscellaneous issues
Intern
Association of Haitian Women In Boston
06.2012 - 08.2012
- Facilitated communication with outside sources by covering the phone
- Ensured up-to-date accuracy of staff schedules
- Created Excel worksheet to keep client information updated
- Assisted clients with forms, applications, and other required documentation
- Went around the community to distribute fliers about upcoming workshops.
Education
Master of Science - Industrial and Organizational Psychology
Southern New Hampshire University
Manchester, NH05.2022
Bachelor of Science - Psychology, Business Administration
Endicott College
Beverly, MA12.2017
Skills
- Database management and Administration
- New employee orientations
- Compliance, HR Policies
- Organization and Recordkeeping
- Benefits and payroll coordination
- Documentation management
- Interpersonal and communication skills
- Fluent in Haitian Creole
- Benefits Administration
- Recruitment / Benefits/Onboarding
- Background check and I-9
- Office Administration
- Payroll changes
Timeline
Human Resources Coordinator
Institute for Heathcare Improvement
11.2020 - Current
Human Resources Database & Benefits Administrator
Fenway Health
02.2020 - 10.2020
Human Resources Associate
Fenway Health
09.2017 - 02.2020
Data Analyst Intern
North Shore Workforce Investment Board
02.2017 - 09.2017
Office Clerk Intern
Maximus
06.2016 - 09.2016
International Office Student Assistant
Endicott College
02.2015 - 12.2015
Staff Member
Family Promise
10.2014 - 12.2016
International Student Advisor
Staff Aid, Boston International High School
09.2013 - 06.2014
Intern
Association of Haitian Women In Boston
06.2012 - 08.2012
Master of Science - Industrial and Organizational Psychology
Southern New Hampshire University
Bachelor of Science - Psychology, Business Administration
Endicott College
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