Summary
Overview
Work History
Education
Skills
Timeline
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Yvelyne Mercier

Miami,FL

Summary

Dynamic nightclub manager with a proven track record at multiple Nightclubs, enhancing revenue through innovative marketing strategies and exceptional team leadership. Skilled in crowd control and performance metrics analysis, I fostered a 20% increase in monthly revenue while ensuring a high standard of customer satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Club Space
02.2022 - 01.2025
  • Increased monthly revenue by 20% through strategic promotions and VIP packages
  • Reduced staff turnover by 15% by implementing comprehensive training and retention program
  • Managed $500,000 plus annual budget, ensuring cost-effective operations while enhancing customer experience

Shift Supervisor

Eden Night Club
07.2017 - 05.2021
  • Maintained 98% customer satisfaction rate by resolving issues promptly and effectively
  • Implemented cost-saving measures that reduced operational expenses by 12%
  • Assisted in planning and executing themed events, resulting in 15% uplift in revenue

Education

Bachelor of Science - Health Care Management

FIU
Miami, FL
04-2015

Associate of Science -

Broward College
Fort Lauderdale, FL
04-2009

Skills

  • Crowd Control
  • Performance metrics analysis
  • Marketing Strategy Development
  • Venue Safety Protocols
  • Team leadership abilities
  • Efficient multitasking
  • Reliability and punctuality
  • Time management mastery

Timeline

Assistant Manager

Club Space
02.2022 - 01.2025

Shift Supervisor

Eden Night Club
07.2017 - 05.2021

Bachelor of Science - Health Care Management

FIU

Associate of Science -

Broward College