Yvenie Castelly

• Develop, implement, and manage business plans to promote profitable food and beverage sales
• Carefully interviewed, selected, trained, and supervised staff
• Promote business through participation in and sponsorship of community events
• Quickly identify problem situations and skillfully resolve incidents to the satisfaction of involved parties
• Meet, greet, and encourage feedback from customers, and use feedback to implement positive changes within the restaurant

• Assisted in the recruitment process including posting job openings, reviewing resumes, and conducting interviews

• Coordinated employee onboarding and training programs to ensure a smooth transition for new hires

• Managed employee records and ensured compliance with company policies and legal regulations

• Supported HR projects and initiatives to improve employee engagement and retention

• Assisted in the development and implementation of HR policies and procedures to enhance organizational efficiency

• Assisted team with any clerical needs by efficiently handling telephone
  calls, record management needs, and correspondence
• Managed materials in an organized and useful manner.
• Met incoming guests and clients, offering immediate assistance
• Maintained cleanliness and organization of the department and assisted with projects or events.
• Assisted in recruitment and selection of new candidates.

• Assisted team with any clerical needs by efficiently handling telephone calls, record management needs, and correspondence
• Manage materials in an organized and useful manner
• Met incoming guests and clients, offering immediate assistance
• Maintained cleanliness and organization of the department and assisted with projects or events
• Utilized computers and general office equipment to best assist students