Yves Alexis
Orange,NJ
Summary
Professional with a proven track record at Westminster Hotel, enhancing safety standards and reducing expenses through effective cost control. Adept at ensuring operational efficiency and safety, with strong emphasis on teamwork and adaptability. Skilled in problem-solving and critical thinking, alongside exceptional interpersonal skills, I excel in leadership roles, ensuring high guest satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Maintenance Engineer
Residence Inn Marriott
10.2024 - Current
- Organized and directed maintenance shutdowns and startups.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Investigated and corrected mechanical problems with machinery.
- Diagnosed and resolved machine operation variations and equipment problems.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
Westminster Hotel
Corporate Security Supervisor/Engineer
09.2023 - 10.2024
- Reduced expenses with effective cost control measures in purchasing and payroll management.
- Maintained high occupancy rates by implementing competitive pricing strategies and promotions.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Managed daily operations for better customer service and increased revenue.
- Collaborated with other departments within the motel to deliver exceptional experiences across all touchpoints of the customer journey.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
Sales Floor Specialist
Home Depot
04.2018 - 05.2020
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
High School Diploma -
North Miami Beach High School
North Miami Beach, FL05-1996
Skills
- Conflict Resolution/ Professionalism
- Analytical and Interpersonal Skills
- Schedule Adherence/ Stress Management
- Excellent Written and Verbal Communication Skills
- Continuous Improvement and task prioritization
- Safety Monitoring and Team Collaboration
- Leadership, Self-Motivated and Customer Service Skills
- Problem-Solving and Critical Thinking Skills
- Time Management and Reliability
- Attention to Detail and Multi-tasking Skills
- Great Decision-Making, Adaptability and Flexibility
Timeline
Maintenance Engineer
Residence Inn Marriott
10.2024 - Current
Westminster Hotel
Corporate Security Supervisor/Engineer
09.2023 - 10.2024
Sales Floor Specialist
Home Depot
04.2018 - 05.2020
High School Diploma -
North Miami Beach High School
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