Yves Bagula
Kentwood,Michigan
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Talented administrative professional knowledgeable about methods for managing inbound and outbound shipments. Fully versed in computerized tracking, RFID scanning and shipment logging. Dependable in following up on issues.
Overview
11
11
years of professional experience
Work History
Warehouse Stocker
Snack craft
Kentwood, MI
01.2024 - 04.2024
- Packaged items carefully prior to shipment in order to avoid damage during transit.
- Assisted with physical inventories ensuring accuracy of stock counts.
- Performed quality checks on all incoming products to ensure they met company standards.
Manufacturing and Operation
Steelcase
Kenthood, Michigan
SEP2023 - 01.2024
- Outbound and inbound: Taking products out of the trailers and scanning them for their next destination.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Hand Sander, Furniture
TMC Furniture Factory
Kentwood, Michigan
08.2023 - 10.2023
- Cleaned up job sites after completion of projects.
- Examined finished product closely after sanding with the handheld power tool to ensure it met quality standards.
- Replaced worn-out abrasive discs on the hand sander regularly for optimal performance.
- Adjusted speed settings on the hand sander to accommodate different types of materials being worked on.
- Created sharp edges and corners in woodwork projects by sanding them with a handheld belt or orbital disc sander.
- Cleaned wood surfaces to prepare for staining and varnishing using a hand sander.
Machine Operator
lacks
Kenthood, Michigan
09.2022 - 12.2022
- Placing car parts on the machine for the cut.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Unload finished products from machines onto conveyors or other transport systems.
- Record production information such as quantities produced and materials used on daily logs.
North Pointe Bank Loan Review Officer
North Pointe Bank
Grand Rapids, MI
05.2022 - 09.2022
- Performs review of bank's loans to ensure compliance with established policies and standards
- Reviews mid to large size loans and loan risk grade
- Compiles reports and provides data for accounting and regulatory reporting.
Machine Operator/Line Assembler
Monroe group
Kentwood, Michigan
05.2022 - 08.2022
- Adjust machine settings to complete tasks accurately.
- Performed regular maintenance on machines to ensure optimal performance.
- Record production information such as quantities produced and materials used on daily logs.
- Inspect finished workpieces to ensure conformance with specifications.
- Load raw materials into machines according to specified measurements.
Amway Customer Service
Amway
Ada, MI
01.2022 - 04.2022
- Troubleshooting with customers
- Answering product questions
- Finding workarounds for problems
- Suggesting maintenance steps.
- Identified potential problems and escalated them as needed to ensure resolution.
- Received incoming calls from customers and responded to inquiries about product features and benefits.
- Resolved customer complaints in a timely manner by addressing root causes of the issue.
Car Part Inspector and Packaging
lacks
Kenthood, Michigan
01.2019 - 01.2021
- Making sure the car parts are perfect before packaging.
- Documented all inspection results accurately in accordance with established guidelines.
- Developed comprehensive checklists for use during inspections to ensure nothing was missed.
- Ensured all products met industry-standard requirements before being released for sale.
- Assisted in training new inspectors on safety protocols and standards.
Uber Driver
Uber
Grand Rapids, MI
04.2019 - 08.2020
- Arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions and managing payments
- Increase customer satisfaction, making sure clients depend on the company for their transportation.
- Assisted with customer requests and answered questions to improve satisfaction.
Student Tutor
Grand rapids community college applied technology computer lab
10.2015 - 11.2016
- Assisted with administrative tasks, including filing and printing
- Answered phones, responded to inquiries, and transferred calls to appropriate staff members
- Offered a personable demeanor to every guest approaching the front desk
- Computed guest and student ID card
- Educated guests regarding important property information and directions to all areas of the computer lab
- Guided guest and students through computer and software problems.
Inventory Clerk, Salesman, Cashier
La Glodi appliance store
Kinshasa, Drcongo
01.2013 - 10.2015
- I provided professional translation services for customers and explanations on how to use appliances
- Inventory and cashier responsibilities.
- Analyzed sales data to anticipate future needs for specific items.
- Prepared monthly reports summarizing inventory activity and adjustments.
Machine Operator Assistant and Hilo Driver
Design converting
Kentwood, Michigan
May2023 - jul2023
- Moving finished product in the trailer, replacing materials when needed to continue the work process on the machines.
- Monitor the feed and speed of machines during the machining process.
- Set up and operate machine tools to produce precision parts and instruments.
- Observe machine operations to detect any problems or defects in the finished product.
Education
Associate of Network Administration (ongoing) -
Grand Rapids Community College
Bachelor of Computer engineering. -
National aviation university
Skills
- Material Handling Equipment
- Inventory Software
- Receiving procedures
- Packing Equipment Operation
- Safety and compliance
- Pallet jack use
- Forklift Operation
- Self-Motivated and Independent
- Stock organization
- Loading and unloading
- Stock Rotation
- Barcode scanning
- Microsoft Office Suite
- Warehousing Operations
Activities
- Global Christian Network: Youth Leader, 11/2018
- Rock the block Job fair (volunteer)
- Poll watcher at the election (volunteer), 06/2019
Languages
- English
- French
- Swahili
- Lingala
- Russian
Timeline
Warehouse Stocker
Snack craft
01.2024 - 04.2024
Hand Sander, Furniture
TMC Furniture Factory
08.2023 - 10.2023
Machine Operator
lacks
09.2022 - 12.2022
Machine Operator/Line Assembler
Monroe group
05.2022 - 08.2022
North Pointe Bank Loan Review Officer
North Pointe Bank
05.2022 - 09.2022
Amway Customer Service
Amway
01.2022 - 04.2022
Uber Driver
Uber
04.2019 - 08.2020
Car Part Inspector and Packaging
lacks
01.2019 - 01.2021
Student Tutor
Grand rapids community college applied technology computer lab
10.2015 - 11.2016
Inventory Clerk, Salesman, Cashier
La Glodi appliance store
01.2013 - 10.2015
Manufacturing and Operation
Steelcase
SEP2023 - 01.2024
Machine Operator Assistant and Hilo Driver
Design converting
May2023 - jul2023
Associate of Network Administration (ongoing) -
Grand Rapids Community College
Bachelor of Computer engineering. -
National aviation university
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