Yvett Santos
Greenfield,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Department of Social Services
2025 - Current
- Established positive relationships with applicants to facilitate a smooth transition from inquiry to enrollment.
- Assisted in evaluation of applications, ensuring adherence to admission criteria.
- Supported organization of open house events, enhancing outreach efforts.
- Increased outreach efforts by participating in educational fairs and information sessions.
- Improved applicant tracking system with regular updates and maintenance.
- Improved communication with potential students through regular updates and guidance.
- Streamlined admissions process, making it more accessible for prospective students.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Transcribed and organized information to assist in preparing speeches and presentations.
Retail Sales Associate
Victoria's Secret & PINK
10.2025 - 01.2026
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High School Diploma -
Greenfield High Schoool
Greenfield, CA2020
Skills
- Computer skills
- Data entry
- Microsoft 365
- Office administration
- Critical thinking
- Problem-solving
- Customer and client relations
- Time management
- Strong problem solver
- Teamwork and collaboration
- Cash handling
- Multi-tasking strength
- Listening skills
- Verbal/written communication
Timeline
Retail Sales Associate
Victoria's Secret & PINK
10.2025 - 01.2026
High School Diploma -
Greenfield High Schoool
Administrative Assistant
Department of Social Services
2025 - Current