Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvetta Lee

Greenville,NC

Summary

Proven leader and diligent worker, excelled at ECU Health by setting high performance standards and fostering a collaborative environment. Skilled in conflict resolution and empowering teams, with a knack for maintaining professional spaces through expert sanitization and organization. Achieves results by leveraging strengths in team management and environmental cleanliness. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

12
12
years of professional experience

Work History

Team Leader

ECU Health
01.2014 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Front Office Assistant

Action Staffing Group
03.2012 - 02.2015
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Education

Associate of Applied Science - Medical Office Administration /Coding And Billing

Pitt Community College
Winterville, NC
05.2012

Skills

  • Train New Employees
  • Remove Soiled Trash and Linen
  • Dust Furniture and Fixture
  • Sanitizing and Disinfecting
  • Make Bed
  • Sweep and Mop
  • Clean Windows and Mirrors
  • Inspect your work
  • Leave patient book, Menu, and Leave Tent Card in room

Timeline

Team Leader

ECU Health
01.2014 - Current

Front Office Assistant

Action Staffing Group
03.2012 - 02.2015

Associate of Applied Science - Medical Office Administration /Coding And Billing

Pitt Community College
Yvetta Lee