Yvette Almaraz
Houston,TX
Summary
Experienced with performing diagnostic tests and assisting optometrists with patient care. Utilizes strong patient interaction skills and technical proficiency to support high-quality eye exams. Knowledge of ocular health management and practice coordination.
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Optometric Technician
Memorial Eye Center
10.2022 - Current
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Collaborated with optometry staff to reach individual and team goals.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Help the Doctors translate medical information and, getting through the exam.
Optometric Technician
Memorial Eye Center
03.2020 - 08.2022
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
Optometric Technician
Essence Eyecare
02.2019 - 03.2020
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Education
High School Diploma -
Langham Creek Highschool
17610 FM 529 Houston, TX05-2020
Skills
- Retinal photography
- Patient recordkeeping
- EHR updating
- Customer service
- Data entry
- Scheduling
- Fluent in English and Spanish
- Payment processing
- Documentation skills
- Time management
- Chart preparation
- Insurance pre-authorization
Timeline
Optometric Technician
Memorial Eye Center
10.2022 - Current
Optometric Technician
Memorial Eye Center
03.2020 - 08.2022
Optometric Technician
Essence Eyecare
02.2019 - 03.2020
High School Diploma -
Langham Creek Highschool
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