Experienced with overseeing administrative functions and office management. Utilizes organizational skills to improve workflow and efficiency. Knowledge of team leadership and task delegation.
Overview
11
11
years of professional experience
Work History
Administration Supervisor
Capstone Logistics LLC.
09.2017 - Current
Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
Implemented policies and procedures that adhered to industry best practices, ensuring compliance with relevant regulations.
Developed comprehensive training programs for new hires, ensuring seamless integration into the team and consistent service quality.
Administered payroll processing functions accurately on time every pay period without any discrepancies or delays.
Oversaw recruitment efforts within the department to attract top talent and maintain optimal staffing levels at all times.
Balanced competing priorities effectively while overseeing multiple projects simultaneously to meet tight deadlines.
Improved office organization by introducing innovative filing systems and document management practices that increased efficiency.
Maintained personnel records and updated internal databases to support document management.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Completed bi-weekly payroll for 40 employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Inbound Coordinator
The Home Depot Distribution Center
04.2014 - 09.2017
Improved inventory accuracy with regular audits, detailed reporting, and timely adjustments.
Optimized team performance by providing clear guidance, training, and performance feedback to staff members.
Promoted a positive work environment by fostering teamwork, open communication, and mutual respect among employees.
Ensured optimal resource allocation by analyzing workload forecasts and adjusting staff schedules accordingly.
Reduced order processing time by implementing effective communication channels and prioritizing tasks.
Maintained compliance with safety regulations, conducting routine inspections and enforcing strict adherence to protocols.
Assisted in the development of standard operating procedures for inbound logistics, enhancing overall operational consistency.
Enhanced warehouse efficiency by streamlining inbound processes and coordinating with cross-functional teams.
Coordinated cross-training programs for staff members to ensure comprehensive understanding of all inbound functions.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
High School Diploma -
Horizon High School
Corona, CA
05-1996
Skills
Organizational leadership
Office management
Document management
Human resources
Customer service
Problem-solving
Time management
Attention to detail
Recordkeeping and file management
Team collaboration
Verbal and written communication
Decision-making
Office administration
Client communication
Team building and leadership
Flexible schedule
Employee supervision
Data entry
Personable and approachable
Documentation and reporting
Administrative support
Performance monitoring
New hire onboarding
Financial reporting
Operations oversight
Orientation and training
Payroll administration
Budget management
Timeline
Administration Supervisor
Capstone Logistics LLC.
09.2017 - Current
Inbound Coordinator
The Home Depot Distribution Center
04.2014 - 09.2017
High School Diploma -
Horizon High School
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RAFAEL PONTILLASRAFAEL PONTILLAS
Warehouse Worker at Capstone Logistics LLC.Warehouse Worker at Capstone Logistics LLC.