Yvette Baldwin
Las Vegas,NV
Summary
Attentive Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operational Medicine, Flight Chief
United States Air Force, Nellis Air Force Base
Las Vegas, NV
03.2018 - Current
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Managed professional growth and development of 36 enlisted and civilian personnel by scheduling training and managing schedules.
- Supervised, trained and motivated 15 medical technicians.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed professional growth and development of 16 enlisted personnel by scheduling training and managing CBT schedules.
- Proven ability to develop and implement creative solutions to complex problems.
Flight & Operational Medicine, NCOIC
Goodfellow Air Force Base
San Angelo, TX
11.2013 - 03.2018
- Attended monthly workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures for 10k patient population.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations for 24 personnel.
- Maintained flight medicine knowledge base by attending mandatory meetings, performing chart and equipment reviews, skills labs and clinical rotations and participating in continuing education sessions for care and transport of critically ill and injured patients.
Emergency Medical Technician
United States Air Force, Lajes Field, Air Base
Terceira, Portugal, Azores
11.2011 - 11.2013
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained 15 EMTs in basic life support skills, oxygen therapy, and wound care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Aerospace Medical Service Technician
United States Air Force, Laughlin AFB
Del Rio, TX
10.2005 - 10.2011
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
- Dispensed medications and monitored patient reactions.
- Assisted with lifting and moving patients.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Evaluated patient histories and medical records for accuracy and completeness.
Education
Bachelor of Science - Human Resources Management
Park University
Kansas City, MO12.2023
Associate of Applied Science - Medical Assisting
Community College of The Air Force
Montgomery, AL04.2007
Skills
- Military operations
- National security
- Organizational leadership
- Privacy and confidentiality
- EMR / EHR
- HIPAA Compliance
- Process Optimization
- Regulatory Requirements
- Vulnerability Assessment
- InfoSec
- Clearance management
Certification
- Paramedic
- First Aid/CPR Certified
- Certified Sexual Assault Advocate
- Certified Master Resiliency Trainer
- SHRM - Society for Human Resource Management certification
Timeline
Operational Medicine, Flight Chief
United States Air Force, Nellis Air Force Base
03.2018 - Current
Flight & Operational Medicine, NCOIC
Goodfellow Air Force Base
11.2013 - 03.2018
Emergency Medical Technician
United States Air Force, Lajes Field, Air Base
11.2011 - 11.2013
Aerospace Medical Service Technician
United States Air Force, Laughlin AFB
10.2005 - 10.2011
Bachelor of Science - Human Resources Management
Park University
Associate of Applied Science - Medical Assisting
Community College of The Air Force
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