Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Barreto

The Bronx

Summary

Dedicated Certified Medical Assistance / Out Patient Service Specialist with a 20-year history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Personal Caregiver

Angelo Barreto
07.2023 - 07.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Assisted patients with self-administered medications.
  • Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
  • Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.

Front Desk Receptionist /Scheduling Coordinator

G.I. Specialists Of Georgia
06.2022 - 07.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled Procedures and Appointments in computer system.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
  • Completed all tasks in compliance with company policies and procedures
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices

Front Desk Receptionists / Covid-19 Tester-Swabber

Alliance Health COVID-19 Testing Lab
12.2020 - 04.2022
  • Greeted and registered patients in office and on street.
  • Verified patients information and insurance , as well as entering it into system.
  • Collected required paperwork or documentation.
  • Check and Document Patient Vitals , Weight . Height
  • Collected ( swab patients ), bagged and labeled Specimens.
  • Performed PCR and Antigen exams.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Participated in team-building activities to enhance working relationships.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Adhered to social distancing protocols and ware ma sk or face shield.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Located disease markers and outlined findings in thorough reports for clinicians.
  • Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.

Patient Access Specialist

Shepherd Spinal Center
06.2013 - 12.2019
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Performed patient pre-admission, admission, transfer and discharge activities.
  • Attended bi-monthly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Collected and validated patient demographics and insurance information.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Returned all phone calls regarding scheduling with in 24 hours.
  • Worked consistently with Physicians and Management to cluster appointments.
  • Demonstrated exceptional communication skills.
  • Used Sorian to schedule appointments.
  • Performed other duties as assigned by management.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Education

Associate of Science - Medical Assisting / Medical Insurance Biller

Mandel School of Allied Health And Careers
New York, NY
10.1996

Skills

  • Excellent Communication
  • Customer Service
  • Flexible and Adaptable
  • Professional telephone demeanor
  • Multi-line phone talent
  • Inbound and Outbound Calling
  • Scheduling
  • HIPAA Compliance
  • Patient Assistance
  • Office administration
  • PCR / Antigen / Antibodies
  • Front desk operations

Timeline

Personal Caregiver

Angelo Barreto
07.2023 - 07.2024

Front Desk Receptionist /Scheduling Coordinator

G.I. Specialists Of Georgia
06.2022 - 07.2023

Front Desk Receptionists / Covid-19 Tester-Swabber

Alliance Health COVID-19 Testing Lab
12.2020 - 04.2022

Patient Access Specialist

Shepherd Spinal Center
06.2013 - 12.2019

Associate of Science - Medical Assisting / Medical Insurance Biller

Mandel School of Allied Health And Careers

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