Results-focused professional with expertise in driving communication, project managing complex programs with multiple business partners, aligning teams, and planning events. Skilled at coordinating logistics, developing and mentoring direct teams, identifying or anticipating problems and providing solutions . Excels in applying creative and analytical approach for continuous process improvement.
Overview
14
14
years of professional experience
Work History
Manager, Project Management
Sephora USA
San Francisco - Remote , CA
07.2020 - Current
Lead a team to drive project management and logistics planning, overseeing, and documenting all aspects of projects including delivering every project on time, within budget and scope.
Launched new project management and training logistics processes specific to the stand-up of Sephora At Kohl's training to support the launch of over 600 new stores.
Implemented new registration and training platform tool to reduce internal manual workload by 50% and to enhance training experience for store employees.
Created and oversee continued maintenance of Blended Training project plan for project management and key partners to use.
Oversee continued optimization for training logistics in support of company wide trainings, Sephora New Store openings and Sephora @ Kohl’s New Store openings.
Oversee brand training scheduling, registration and communications for Sephora and Sephora @ Kohl's new stores.
Stakeholder in creating training communication and logistics details to Sephora stores and Kohl's.
Represent Logistics team in department project management meetings; coordinate and follow up on logistics project tasks and communicate with cross-functional teams on training updates and process optimization.
Develop partnerships with cross functional partners to negotiate and align on training strategy and align on project priorities.
Project Manage the most complex projects within department specific to Sephora initiatives and complex training programs.
Onboard new employees with training and new hire documentation.
Evaluate report data to proactively adjust and enhance training logistics.
Project Manager, Education
Sephora USA
San Francisco - Remote, CA
08.2015 - 06.2020
Oversaw and managed high profile and complex projects to meet organizational needs.
Identified plans and resources required to meet project goals and objectives across multiple departments
Joined efforts with corporate events team on conceptualizing, developing, and launching training events.
Oversaw and developed one remote direct report.
Education Logistics Program Manager
Sephora USA
San Francisco - Remote, CA
10.2014 - 08.2015
Built logistics processes to standup Sephora Education and training programs from operations standpoint.
Directed and oversaw large scale teams for live onsite events and trainings.
Managed educational program budgets.
Prepared and managed schedules and staffing for in person training and events.
Planned and coordinated logistical events and activities such as hotel, travel, catering, and supplies for both support team and participants.
Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
Field Trainer Projects Specialist
Sephora USA
San Francisco - Remote, CA
06.2008 - 10.2014
Trained various levels of Sephora employees from entry level positions to upper leadership on an array of beauty and leadership training topics across the United States.
Mentored and developed select in store positions that were chosen to support in person training moments.
Co-developed and implemented updating training programs for elevated training roles within our Sephora stores.