Yvette Castro
Houston,Texas
Summary
Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable and punctual and successfully handles fast-paced. Proven willingness to take on any task to support team and help business succeed. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Texas Sinus Allergy Snoring Insitute
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Front Desk Office Assistant
Pages Health Services Inc.
06.2019 - 10.2023
- Keeping all patient's records up to date
- Patient's records have eligible to make sure their services are being provided
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
- Supported professional appearance of office areas by keeping front desk clean and orderly.
- Managed inventory levels for office supplies, reducing costs and minimizing downtime due to stock shortages.
Host/To-go/ Sever
Texas Roadhouse
04.2018 - 03.2023
- Seated guests quickly by maintaining dining room cleanliness and coordinating table assignments
- Processed orders and payments using POS system terminals and registers
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction
- Kept food service and preparation areas clean, neat, and properly sanitized
- Satisfied customers with fast, friendly and knowledgeable support.
Education
Nursing -
Lone Star College
Houston, TexasMedical Assistant -
Fortis Insitute
Houston, TexasDiploma -
Klein Forest High School
Houston, TexasSkills
- Time management
- Front office support
- Customer service
- File organization
- Documentation
- Strong communication
- Appointment Scheduling
- File Organization
- Hospitality services
Certification
- BLS Provider, 06/2022
- CPR, 06/2022
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Texas Sinus Allergy Snoring Insitute
10.2023 - Current
Front Desk Office Assistant
Pages Health Services Inc.
06.2019 - 10.2023
Host/To-go/ Sever
Texas Roadhouse
04.2018 - 03.2023
Nursing -
Lone Star College
Medical Assistant -
Fortis Insitute
Diploma -
Klein Forest High School
- BLS Provider, 06/2022
- CPR, 06/2022
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