YVETTE COLES
PHOENIX,AZ
Summary
Highly skilled and enthusiastic professional with more than five years of experience managing, developing, and implementing successful programs. Highly organized and hardworking with excellent planning and program management skills, commended for consistently evaluating current processes to confirm adherence to prescribed laws, standards and company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Program Manager III
Arizona Department of Health Services
2020.10 - Current
- Developed innovative solutions to address pressing public health issues, leading to improved community wellbeing.
- Collaborated with multidisciplinary teams to design comprehensive health strategies addressing diverse population needs.
- Managed budgets effectively, ensuring adequate financial support for vital health programs and services.
- Secured funding for health programs by writing persuasive grant proposals, resulting in expanded services for the community.
- Streamlined program operations for increased efficiency through meticulous evaluation of processes and procedures.
- Evaluated program data to identify areas for improvement, driving continuous quality enhancement across all initiatives.
- Spearheaded cross-functional collaborations among stakeholders to facilitate information sharing and drive collective action on key issues.
Interim Tobacco Program Coordinator - COVID-19 Assignments
Arizona Department of Health Services
2020.03 - 2020.10
- Serving as back-up project coordinator for Volunteer Management Task Force in ADHS HEOC response managing media and marketing efforts, volunteer recruitment, and deployment coordination for Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP)
- Developed and implement policy and procedures on the ESAR-VHP website to improve system processing and system use
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
FDA Tobacco Retailer Compliance Inspector
Arizona Department of Health Services
2019.07 - 2020.10
- Conducting undercover buy and advertising and labeling inspections for compliance of the Federal Control Act
- Serving as back-up program coordinator to assign inspections to the FDA tobacco team, closing out completed inspections, compiling and submitting reports, invoices and inquiry responses to the FDA, and attend meetings on behalf of the Program
- Completing and maintaining evidence logs and inspection lists, and scheduling and mapping inspections
- Coordinating inspections and staffing needs with partnering agencies
- Conducting training for subcontractors and staff for recruitment
- Manage quota for Synar inspections annually and maintain communication with partnering agency data manager.
Operations Coordinator
Kelly Temporary Services - Arizona Department of Health Services
2016.03 - 2019.04
- Responsible for a variety of administrative tasks such as composing and distributing correspondence; taking and distributing minutes; coordinating activities and distributing information to other departments, agencies and communities; training of team members in administrative protocols
- Managed two bureau vehicles to schedule reservations, maintenance, and develop monthly mileage reports
- Coordinate Bureau travel through preparation of travel packets consisting of airline booking, hotel and transportation reservation and meals, and incidentals planning and tracking for billing and reimbursement
- Conducted personnel coordination assisting in reviewing and preparing personnel actions for Bureau positions, monitoring and tracking of personnel actions, and providing technical assistance to managers and staff regarding personnel.
- Participated in FDA Tobacco Compliance inspections with FDA commissioned officers for Retailer compliance enforcement
Education
Bachelor of Science in Healthcare Administration -
Grand Canyon University
04.2017
Skills
- Proficient written and verbal communicator
- Efficient in time management
- Coordination of team and project deliverables
- Organization and strategic planning
- Analytical and critical reading and writing
- Experienced on all virtual platforms
- Public Health Expertise
- Quality and Process Improvement
- Partnership Building
- Performance monitoring
Certification
- Centers for Disease and Control - Office on Smoking and Health - Leadership and Sustainability School Training - February 2024 - October 2024
- Continuous Quality Improvement (CQI)-Yellow Belt - 02/01/21 - 03/01/22
Community Service
- Arizona Mission of Mercy (AzMOM), Volunteer, 12/01/18, Patient Registration and Escort
- City of Phoenix Parks and Recreation - Deer Valley Community Center, Head Basketball Coach, 06/01/15 - 08/01/15, 5th and 6th Grade Boys and Girls
Timeline
Health Program Manager III
Arizona Department of Health Services
2020.10 - Current
Interim Tobacco Program Coordinator - COVID-19 Assignments
Arizona Department of Health Services
2020.03 - 2020.10
FDA Tobacco Retailer Compliance Inspector
Arizona Department of Health Services
2019.07 - 2020.10
Operations Coordinator
Kelly Temporary Services - Arizona Department of Health Services
2016.03 - 2019.04
Bachelor of Science in Healthcare Administration -
Grand Canyon University
- Centers for Disease and Control - Office on Smoking and Health - Leadership and Sustainability School Training - February 2024 - October 2024
- Continuous Quality Improvement (CQI)-Yellow Belt - 02/01/21 - 03/01/22
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