Yvette Delgadillo

Department Supervisor With Keys

Bed Bath & Beyond

12.2017 - 07.2023

Trained team members (3-5) in successful strategies to meet operational and sales targets.
Managed team of 3-5 employees, delegated tasks and held each employee accountable for completing assignments.
Trained new employees (4) on overall company and department-specific policies and procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Handled cash register, returns and refunds.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales by 20%
Designed and built over 50 displays to generate customer interest in store merchandise. Sales 40%
Mentored team members to enhance professional development and accountability in work place .
Managed team of 3-5 employees, delegated tasks and held each employee accountable for completing assignments.
Assigned tasks and established work schedules to staff to cover operational needs
Built relationships with current customers to maintain goodwill and gain additional business
Handled cash register, returns and refunds
Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Opened ( 1 day) and closed store [4-5] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Processed cash, credit, debit, and check payments.
Opened inventory boxes and restocked shelves.
Monitored and restricted access to keys to maintain store security.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Examined incoming inventory, merchandised shelves and prevented shrinkage
Marked-down clearance items and relocated merchandise to proper store areas
Mentored new sales associates to contribute to store's positive culture
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations