Yvette Frias Eysallenne
Food service broker
Fort Lauderdale,FL
Summary
Motivated individual with extensive experience in the foodservice industry, and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and achieving company goals.
Overview
30
30
years of professional experience
Work History
Non-Commercial Specialist
Waypoint
01.2010 - 02.2024
- Demonstrated GPO approved food service products to key accounts
- Developed strong relationship with accounts assigned to ensure their compliance
- Assisted in creating ideations alongside culinary team
- Developed effective plans in alignment with goals and specification to manufacturers and company's need.
- Improved customer satisfaction through proactive problem-solving and efficient complaint resolution.
- Developed strong manufacturer relationships through consistent communication and attentive service.
- Utilized database system to track and customer's operational needs and voids.
- Provided exceptional customer service, addressing customers inquiries promptly and resolving issues efficiently.
- Assisted in food shows as needed
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded customer base.
- Served customers with foodservice product knowledge, friendly support
- Cross-sold products to secure additional business and grow revenue
- Achieved or exceeded company-defined sales quotas.
Account Executive
Innovation Concept Group/Waypoint
05.2008 - 01.2010
- Established and maintained long-lasting relationships with broadline distributors' key decision-makers solidifying company's and clients reputation as trusted partner in foodservice industry.
- Worked with broadline sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales calls.
- Serviced accounts and proposed new product menuing
- Participated actively in foodshows, representing the company professionally and with product knowledge of products being demonstrated.
- Called on key customers to discuss and ascertain needs, tailor solutions and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
Account Executive
Action Brokerage Company
11.2006 - 04.2008
Product Specialist
G.Neil Company
11.1993 - 11.2006
Education
Business Administration
Saint John's University
Queens, NYFordham University
The Bronx, NYSkills
- Extensive knowledge of foodservice industry
- Excellent Written and verbal communication
- Strong relationship building skills
- Customer and client strategy implementation and compliance
- Customer service
- Relationship building and management
- Client presentations and bundling
- Interpersonal skills
- Sales Quota Achievement
- Ascertaining new business opportunities
- Organizational and attention to detail skills
- Flexible and Adaptable
- Teamwork and Collaboration
- Fluent in Spanish
Timeline
Non-Commercial Specialist
Waypoint
01.2010 - 02.2024
Account Executive
Innovation Concept Group/Waypoint
05.2008 - 01.2010
Account Executive
Action Brokerage Company
11.2006 - 04.2008
Product Specialist
G.Neil Company
11.1993 - 11.2006
Business Administration
Saint John's University
Fordham University
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