Yvette Galvan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Self Reliance Specialist
State Of Idaho, Department Of Health & Welfare
11.2022 - 05.2023
- Increased access to community resources by establishing partnerships with local organizations and agencies.
- Provided ongoing career guidance to help clients develop long-term professional goals aligned with their unique aptitudes and interests.
- Designed comprehensive case management plans addressing clients'' individual needs in areas such as employment, education, housing, and personal growth.
- Streamlined intake processes for new clients resulting in faster service delivery while maintaining high levels of satisfaction among participants.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Technical Records 1
State Of Idaho Agriculture
05.2022 - 10.2022
- Maintained confidentiality of sensitive information by enforcing strict security protocols in handling technical records.
- Organized regular reviews of departmental recordkeeping practices, identifying areas for improvement and implementing necessary changes.
- Developed a comprehensive filing system, simplifying navigation and document storage for easy access.
- Expedited response times to internal requests for information by developing an intuitive search function within the records database system.
- Reduced errors in recordkeeping by creating clear guidelines and standard operating procedures for maintaining documents.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided excellent customer care by responding to inquiries and requests for information.
- Updated records with new information.
- Enhanced soil health by conducting regular soil tests and applying appropriate nutrients.
Health Information Specialist
State Hospital South
11.2019 - 04.2022
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Maintained relationships with medical providers, suppliers and reporters.
- Followed up with patients about medical and healthcare processes.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Reviewed recordkeeping procedures for patients and doctors.
- Collected, organized and entered patient data into medical systems.
- Retrieved medical data for physicians and patients.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Gathered patient information by collecting demographic information from variety of sources.
- Maintained patient records in compliance with security regulations.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Maintained patient confidence by keeping patient records information confidential.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Created new physical and computer-based files.
- Followed exact procedures for handling transfers and other releases of medical records.
- Identified new methods to optimize medical records management.
- Maintained accuracy, completeness and security for medical records and health information.
- Processed patient admission and discharge documentation.
- Utilized CPRS to manage and confirm patient data, such as insurance, demographic and medical history information.
Administrative Assistant
Region 7 Behavioral Health
04.2019 - 11.2019
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Arranged rapid office equipment repair and maintenance with vendors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled office meetings and client appointments for staff teams.
- Coached new employees on administrative procedures, company policies and performance standards.
Legal Secretary Assistant
Peterson Law Office
06.2017 - 07.2019
- Scheduled all appointments, appearances and briefings.
- Filed documents with courts on behalf of attorney.
- Assisted attorneys in collecting employment, medical and other records.
- Received and placed telephone calls to clients and prospective clients.
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
- Organized files for court proceedings.
- Entered new cases into company database.
- Conducted daily accounting on finances, deposits and safe.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Developed and maintained filing and retrieval systems.
- Supported team of one attorneys in practice of Criminal , Civil and Bankruptcy law.
Restaurant Team Member
Taco Bell
01.2018 - 01.2019
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used proper techniques to prepare food and ingredients.
Food Preparation Worker
McDonald's
07.2015 - 12.2016
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Packaged and stored food products following proper handling and preservation methods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
High School Diploma -
Blackfoot High School
Blackfoot, ID06.2017
Skills
- HIPAA requirements
- Office administration
- Training and mentoring
- Team Building
- Computer Skills
- Spanish Speaking
- Customer Service
- File Management
- Staff Scheduling
Timeline
Self Reliance Specialist
State Of Idaho, Department Of Health & Welfare
11.2022 - 05.2023
Technical Records 1
State Of Idaho Agriculture
05.2022 - 10.2022
Health Information Specialist
State Hospital South
11.2019 - 04.2022
Administrative Assistant
Region 7 Behavioral Health
04.2019 - 11.2019
Restaurant Team Member
Taco Bell
01.2018 - 01.2019
Legal Secretary Assistant
Peterson Law Office
06.2017 - 07.2019
Food Preparation Worker
McDonald's
07.2015 - 12.2016
High School Diploma -
Blackfoot High School
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