Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Yvette Garcia

Watertown,WI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Riverside Dental
10.2022 - 05.2023
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Going over financials for treatment plans based off insurance benefits.
  • Answer phones, greet patients and type up letters to go out via email and mail.

Concierge Representative

Meridian
03.2021 - 01.2022
  • Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
  • Streamlined front desk operations for improved efficiency and reduced wait times for guests.
  • Collaborated with team members to ensure consistent delivery of exceptional customer service.
  • Developed strong relationships with local vendors, securing exclusive discounts and promotions for guests.
  • Provided seamless check-in and checkout experiences, ensuring all guest needs were met during their stay.
  • Handled guest complaints with professionalism, resolving issues quickly to maintain high levels of satisfaction.
  • Monitored lobby appearance, keeping it clean and welcoming at all times.

Dental Assistant

Summit Dental Excellence
11.2018 - 01.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Took alginate impressions, poured out and molded in lab.
  • Trim temp and permanent crowns along with fitting in patients mouth.
  • Take various of x-rays/PAN and update patient's records in system.

Education

Dental Assistant - Dental Assisting

Wisconsin Dental Assistant School
Oconomowoc
05.2017

High School Diploma -

Watertown High School
Watertown, WI
06.2014

Skills

  • Filing and Recordkeeping
  • Medical Data Collection
  • Meeting Preparation
  • HIPAA Compliance
  • Appointment Scheduling
  • Payment Collection
  • Patient Relations
  • Cross-Functional Teamwork
  • Verbal and Written Communication
  • Resolving Problems
  • Time Management
  • Documenting and Recording Information

Languages

Spanish
Native or Bilingual

References

References available upon request.

Timeline

Patient Care Coordinator

Riverside Dental
10.2022 - 05.2023

Concierge Representative

Meridian
03.2021 - 01.2022

Dental Assistant

Summit Dental Excellence
11.2018 - 01.2021

Dental Assistant - Dental Assisting

Wisconsin Dental Assistant School

High School Diploma -

Watertown High School

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Yvette Garcia