Yvette Garcia
Thornton,Colorado
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Kaiser Permanente. Expert in HIPAA compliance and patient scheduling, coupled with a compassionate approach to patient interactions. Achieved significant improvements in patient satisfaction and efficiency through meticulous documentation and effective communication. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 27 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
08.1997 - 03.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Prepared lab specimens for diagnostic evaluation.
- Empowered patients through education on self-management techniques for chronic conditions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Education
Medical Assistant - Medical Assisting
Pima Medical Institute
Denver, CO10.1996
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Medical Records Management
- Patient Care Coordination
- Patient Flow Management
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Medical office administration
- Sterile technique
- Complex Problem-Solving
- Trustworthy companion
- Adaptable
- Patient Relations
- Patient Management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Inventory Management
- Professional Bedside Manner
- Payment Collection
- Monitoring patient progress
- Diagnostic Procedures
- Valid [State] driver's license
- Emergency Response Preparedness
- Healthcare Software Proficiency
- Indirect Patient Care
- Reliable transportation
- Companionship and emotional support
- Laboratory maintenance
- Medical Equipment Operation
- Emergency procedures understanding
- Diagnostic Testing Assistance
- Lab Equipment Operation
- Lab equipment calibration
- Antigen testing
- Wound care specialist
- pH testing
- Electrocardiographic rhythm recognition
- Diagnostic equipment expertise
- Respiratory therapy functions
- Traction equipment
- Emergency Room Procedures
taking care of my Grand children and pets.
I lost my son 2017, he had a little girl.
Now I get to be Grand mama,
I love taking the responsibility for my grand daughters well being.
we love walks and we love to go to church on Sundays, & we all LOVE
Restaurants. Food is our pleasure
Timeline
Medical Assistant
Kaiser Permanente
08.1997 - 03.2024
Medical Assistant - Medical Assisting
Pima Medical Institute
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