Yvette Gary
South Euclid,OH
Summary
Results-driven professional with over 16 years of experience in insurance claims and process coordination. The last four years as a Workers' Compensation Examiner for the State Fund and GCRTA, a self-insured employer. Recognized for strong attention to detail, high standards of accountability, and a proactive approach to problem-solving, as well as legal writing and claim investigation. Skilled in workflow development, ensuring compliance, and improving operational efficiency. Effective communicator with a solutions-focused mindset looking for a dynamic busy role focused on accuracy, process ownership, and cross-functional collaboration.
Overview
15
15
years of professional experience
Work History
Workers' Compensation Claims Representative
Greater Cleveland Regional Transit Authority
Cleveland, Ohio
02.2025 - Current
- Evaluated claims to determine eligibility for benefits and coverage.
- Managed case files, ensuring timely updates and thorough documentation.
- Maintained knowledge of relevant laws and regulations affecting claims processing.
- Drafted correspondence to parties involved in a claim providing explanation of decisions or requests for additional information.
- Monitored progress of cases through litigation process.
- Attended mediations representing employer and insurer interests.
Workers' Compensation Claims Representative
State of Ohio Bureau of Workers' Compensation
Cleveland, Ohio
05.2021 - 01.2025
- Reviewed and processed state fund workers' compensation claims for accuracy and compliance.
- Communicated with claimants to gather necessary information and documentation.
- Investigated claims to determine eligibility and reviewed medical reports, documents and other evidence.
- Assisted injured workers in understanding their rights under the Workers' Compensation Act.
- Evaluated medical reports for accuracy and completeness to support disability determinations.
Teacher
Cleveland Municipal School District
Cleveland, Ohio
05.2010 - 05.2020
- Developed lesson plans aligned with state standards and curriculum guidelines.
- Collaborated with parents and guardians to support student development and achievement.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Provided individualized instruction to meet the needs of all students.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Education
Associate of Applied Science - Respiratory Therapy
Cuyahoga Community College
Cleveland, OH05-2012
Certification - Claims Law
Insurance Institutes of America
Malvern, PA02-2005
Bachelor of Arts - Political Science And Government
University of Akron
Akron, OH05-1994
Skills
- Evaluation of claims
- Case file management
- Claims documentation
- Regulatory compliance
- Medical report assessment
- Customer relationship management
- Benefits determination
- Claim investigation
- Effective communication
- Attention to detail
- Problem solving
- Time management
Timeline
Workers' Compensation Claims Representative
Greater Cleveland Regional Transit Authority
02.2025 - Current
Workers' Compensation Claims Representative
State of Ohio Bureau of Workers' Compensation
05.2021 - 01.2025
Teacher
Cleveland Municipal School District
05.2010 - 05.2020
Associate of Applied Science - Respiratory Therapy
Cuyahoga Community College
Certification - Claims Law
Insurance Institutes of America
Bachelor of Arts - Political Science And Government
University of Akron
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