Yvette Gilkey Shuford

Oversee daily operations - Environmental Health and Safety Department (EHS), General Affairs Department, and Public Relations/Community Relations Department

• Drove continuous improvement initiatives within environmental health, safety and sanitation areas, including health seminars, flu shot clinics, wellness health campaigns, laceration campaigns, and supplier health and safety support.
• Investigated incidents due to unsafe acts i.e. lock out tag out, confined space, slip and fall, and improper PPE. Decreased OSHA recordables plant wide by 30%.
• Formulated and implemented long-range plans for environmental programs.
• Reduced COVID cases by 35%
• Increased vaccination from 20% to 70%. Herd Immunity 72% plant wide
• Worker's comp cases decreased by 25%
• Implemented Work to Loan program. Return to work increased by 70%

PUBLIC RELATIONS/COMMUNITY RELATIONS

• Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications.
• Produced and distributed internal and external communications.
• Monitored marketing content for quality, accuracy and impact.
• Monitored press releases and handled press inquiries HMMA.
• Oversaw team of communications and media relations professionals with focus on achieving PR results.
• Drafted speeches for company executives and advised on media talking points.
• Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
• Identified and cultivated strategic community relationships and executed events with area organizations.
• Oversaw annually $650,000 community relations budget. Donations to Montgomery city and River Region non for profit organizations.
• Oversaw Team Appreciation Events for over 4,000 team member including total dependents for each team member.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

GENERAL AFFAIRS

• Worked closely with organizational leadership and Executive Committee to strategically affect operational direction.
• Oversaw Cafeteria Services, Security, and Janitorial services.
• Increased cafeteria sales and participation by 25%. Subsidy decreased by 28%
• Monitored annual Budget 7 million. Cost savings 15%.
• Implemented 2 New cafeteria facilities, 4.5 million budget.
• Mitigated general supplies cost while collaborating with Department Heads to manage business supply items. Cost savings 20%.

• Oversaw day-to-day production activities in accordance with business objectives.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Defined, implemented and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
• Monitored budget and utilized operational resources.
• Achieved team goals through formalized training plans, coaching and performance management.
• Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Set team and individual KPIs and provided regular, actionable feedback.
• Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
• Assisted in recruiting, hiring and training of team members.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
• Hired and trained initial team members, working to establish key internal functions and outline scope of positions for new organization.
• Trained new team members on proper protocols and customer service standards.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed, trained and motivated Hourly Team members and Salary/Management level Team members to continuously improve knowledge and abilities in Automotive Manufacturing Industry.
• Upheld great standards of leadership for team members, consistently leading by example for best-in-class Automotive Industry.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Directed assembly production flow and informed executive management of downtime and output challenges, as well as suggested resolutions.
• Implemented innovative programs to increase team member loyalty and reduce turnover.
• Streamlined assembly operations and budgeted effectively to decrease spending 30%.

• Supported internal and external hiring and promotions requests.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Enhanced Paint and Sealer inspection. Decreased defects by 20%
• Determined priorities and set policies for Paint Production, Process Engineering, and Supplier quality.
• Supervised and directed Group leaders, Assistant Managers, and Managers for Paint Process Engineering and Production to keep projects on-track and tasks prioritized.
• First Time Through (FTT) 94%.
• Oversaw reporting functions to executive leadership.
• Collaborated with internal departments, vendors, and suppliers to achieve daily KPIs.
• Managed over 600 team members, including management team and 3 rotating shifts and budget of $20 million.
• Managed production process, output, internal quality and utilization to achieve daily production requirements.
• Strong collaboration with maintenance and Quality Control to ensure high utilization (averaging 99%) with increased focus on minimizing downtime and defects.
• Developed, implemented and enhanced department targets and operational policies to promote productivity and strengthen team overall performance.
• Motivated team members to engage in company business objectives and goals.

• Oversaw Material labs, Coordinating Measurement Machine (CMM) lab, Paint Material Lab, Part Quality Control, Body/Paint Line Inspection, General Assembly line inspection, and General Assembly Quality Control Line Improvement.
• Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
• Verified parts and materials through audit inspections and independent checks.
• Monitored Initial Supplier Inspection Report Audits (ISIR)
• TS16949 and ISO 90001 certification
• Collaborated with development teams Hyundai Motor Corporation HMC and Hyundai Motor America HMA, internal customers and supplier quality management to verify delivery of desired quality requirements for incoming parts i.e. trim parts, interior and exterior parts, bulk material, and stamping parts.
• Monitored Quality Team responsible for collecting and analyzing body, paint, and assembly material samples to evaluate quality, providing feedback and interpretation to production management or staff.
• Maximized quality and reduced paint defects 30% by collaborating with Paint suppliers to improve paint materials.
• Enhanced Quality Non conformance Report (QNCR) to produce reports regarding daily production quality, nonconformance of critical processes and quality trends.
• Implemented TFT to improve critical and complicated processes.
• Improved overall warranty claims by 28%.
• JD Powers Awards
• Maintained Best in Class past 5 years
• 5 Star Safety Awards
• Lead Color development team
• Increased customer satisfaction through adherence to quality standards and customer requirements.
• Mentored and encouraged team members to strive for excellence while fostering professional growth.
• Developed and implemented training to enhance team member's quality focus mindset.
• Oversaw and selected 3rd party quality containment. Decreased stop shipment by 39%.
• Lead Quality Workshops with Management and Team members.

• Oversaw 26+ suppliers locally and global suppliers (KD suppliers)
• Monitored Quality teams responsible for verified parts and materials through audit inspections and independent checks.
• Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to HMMA.
• Supported Quality Teams responsible for collecting and analyzing material samples to evaluate quality, providing feedback and interpretation to production management or staff.
• Facilitate Quality Improvement meetings with Upper Management
• Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major production devices on floor.
• Devised specifications for quality processes
• Oversaw calibrated instruments and scales in production area and quality lab.
• Equipped and organized facility to comply with company strategy for online and offline quality control measurements.
• Monitored Quality Control teams who were responsible for inspection inbound and outbound products for compliance with established industry standards, company policies and procedures.
• Developed and implemented new rework procedures to standardize processes and streamline workflow.
• Evaluated quality problems and performed 5 why reporting system to identify and resolve issues.
• Initiate 3rd party sort defective product containment and provided expertise on non-conforming product requirements.
• Developed and deployed production quality inspection criteria and created standard work instruction procedures.
• Liaised with Production Manager to organize and perform quality standard training for new and existing production team members.

• Start up Team for New North American Plant, Hyundai Motors Manufacturing Motors of Alabama, HMMA.
• Recruited, hired and trained initial team members, working to establish key internal functions and outline scope of positions for new organization.
• Developed inspections control KPIs, work instruction sheets, inspection criteria, defect tip levels, quarantine criteria, Hit team TFT, quality defect level, weld defect destruct and body quality shipping acceptance.
• Developed Coordinating Measurement Machine (CMM) Lab, including purchasing equipment and onboarding engineer.
• Developed Paint Quality Control Lab, including purchasing equipment and onboarding Paint Quality engineers.
• Developed and analyzed quality control processes and deliverables to determine present standards.
• Trained quality control team members, team leaders, and Group leaders on inspection processes for Body and Paint Department.
• Verified parts and materials through audit inspections and independent checks.
• Collaborated with development teams, internal customers and product line management to verify delivery of desired quality and defect free vehicles.
• Evaluated quality, providing feedback and improvement countermeasures to production management team.
• Maintain 3million budget. Responsible for purchasing protective equipment including gloves, hearing protection, quality inspection tools, calibration tools, and gage tools.

• Oversaw development and training of new team members for production assembly.
• Assisted in recruiting and hiring of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic quality concerns and down time issues preventing department achieving First Time Through (FTT)
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each team member's individual strengths and initiated mentoring program to improve areas of weakness.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Maintained cleanliness and organization of Assembly production workspace, working closely with team members to systemize tasks.
• Supervised 1500 team members; two shift operation, overseeing efficiency of utilization and quality output.
• Upheld great standards of leadership for team members, consistently leading by example for best-in-class assembly and quality performance work.
• Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
• Worked directly with upper management, and Quality Control management to brainstorm, discuss strategy and mitigate production issues.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Eased team transitions and new team member orientation through effective training and development.
• Coordinated leadership workshops to educate team members on best practices to optimize productivity.