Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Gonzales

Bakersfield,CALIFORNIA - CA

Summary

Energetic Dental Receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.

Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 10 years in Dental industry. Trained in Dentrix & Eaglesoft with excellent personable skills.

Reliable employee seeking Customer Service/Sales Associate position. Offering excellent communication and good judgment.

Overview

6
6
years of professional experience

Work History

Dental Receptionist

Bakersfield Smile Design
Bakersfield, CA
01.2016 - 03.2017
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Completed patient referrals to other medical specialists.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Dental Assistant

Auburn Dental Center
Bakersfield, CA
09.2009 - 04.2013
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Explained treatment procedures and instructed patients on home care guidelines.

Dental Assistant

Capital Dental Group
Bakersfield, CA
08.2006 - 04.2008
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.

Education

Diploma -

East Bakersfield High School
Bakersfield, CA

Skills

  • Insurance Verification
  • Payment Processing
  • Dental Staff Support
  • Typing 35wpm
  • Patient Flow Management

Timeline

Dental Receptionist

Bakersfield Smile Design
01.2016 - 03.2017

Dental Assistant

Auburn Dental Center
09.2009 - 04.2013

Dental Assistant

Capital Dental Group
08.2006 - 04.2008

Diploma -

East Bakersfield High School

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Yvette Gonzales