Summary
Overview
Work History
Education
Skills
Timeline
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Yvette Guerra

Columbia,MO

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Overview

38
38
years of professional experience

Work History

Credit & Collections Specialist

Columbia Safety and Supply
Columbia, MO
09.2024 - Current
  • Collaborated with other departments such as Sales and Credit and Collections teams to resolve billing issues promptly.
  • Participated in credit and collections activities.
  • Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues.
  • Processed payments including cash, checks, debit and credit cards, gift cards and store credit.
  • Managed customer accounts including invoicing and collections when required.
  • Maintained accurate records of all collections activity and updated customer files accordingly.
  • Reviewed and updated customers' account information including payment history, contact information, and credit limits.
  • Analyzed customer payment patterns and credit worthiness for effective collections management.
  • Monitored collections activity, aging reports, and follow up procedures for delinquent accounts.

Financial Controller

Holiday Inn Executive Center
Columbia, MO
09.2022 - 11.2023
  • Produced financial reports and audit documentation to facilitate internal and external auditing.

  • Managed third-party vendors responsible for freight and utility payments to ensure timely and accurate payments, reduce late fees and eliminate duplicate payments.
  • Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
  • Oversaw financial reporting, accounts payable and receivable, asset coordination, account management, and budgets.
  • Prepared company's financial reports and ancillary documentation in accordance with established policies and procedures.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.

Accounts Payable

Holiday Inn Executive Center
Columbia, MO
03.2022 - 09.2023
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of 2000 invoices monthly.
  • Routinely contacted account holders with balances over 60 days past due to resolve delinquencies.
  • Prepared and maintained customers' monthly reconciliation schedules.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Processed over 500 payments every week.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Trained and managed 2 employees to ensure productivity and high-quality work results.
  • Generated, mailed and monitored invoices.
  • Paid vendors and verified accounts and payment totals.
  • Carefully went over each invoice and requisition for payment.
  • Worked with vendors to reconcile aging statements and respond to email inquiries.
  • Resolved various invoice issues driving on time entry and payment.
  • Compiled, coded and submitted weekly invoices to accounting for payment.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.

Accounts Payable Clerk

Allan Company
Baldwin Park, CA
04.2000 - 03.2007
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Calculated and verified all figures, calculations and documents.
  • Coded invoices and other records to maintain organized and accurate records.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.

Processor

Allan Company
Baldwin Park, CA
07.1987 - 04.2000
  • Reviewed incoming documents for accuracy and noted problems.
  • Managed outgoing shipments by setting up documents.
  • Prepared documents for payment and invoicing.

Education

High School Diploma -

William Workman High School
City Of Industry, CA
06.1983

Skills

  • Organization
  • Supervision
  • Customer service
  • Invoice generation
  • Problem resolution
  • 10-key by touch

Timeline

Credit & Collections Specialist

Columbia Safety and Supply
09.2024 - Current

Financial Controller

Holiday Inn Executive Center
09.2022 - 11.2023

Accounts Payable

Holiday Inn Executive Center
03.2022 - 09.2023

Accounts Payable Clerk

Allan Company
04.2000 - 03.2007

Processor

Allan Company
07.1987 - 04.2000

High School Diploma -

William Workman High School

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Yvette Guerra