Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Manager
Ronald McDonald House Charities of Southern California (RMHCSC)
01.2023 - Current
While managing a team of two HR staff,
Talent Management: Oversaw recruitment processes, including job postings, applicant tracking, interview coordination, and reference checks.
Onboarding: Coordinated onboarding processes, including background checks and health screenings, in collaboration with supervisors and team members.
Benefits Administration: Managed health and welfare benefits programs, including claims resolution, change reporting, and communication of benefit information. Supervised census data management and open enrollment activities.
Safety Compliance: Ensured compliance with Cal/OSHA standards and coordinated safety training, overseeing team efforts in employee training tracking.
COVID-19 Protocol Management: Managed COVID cases, contact tracing, and updated protocols to comply with regulatory requirements, directing team support in these efforts.
Leave of Absences: Oversaw compliance with state and federal medical leaves, ensuring proper payment of deductions during leaves, while guiding team members in their responsibilities.
Employee Data Management: Maintained personnel files and managed the HRIS system, supervising data accuracy and integrity.
Regulatory Compliance: Ensured HR policies complied with state and federal regulations, including reporting requirements, while leading the team in policy updates.
Payroll Processing: Ensured timely and accurate payroll processing, coordinating with the payroll company and overseeing team contributions.
Audits: Prepared data reports for audits, including workers' compensation and 401(k), managing team involvement in data collection.
Employee Relations & Retention: Addressed employee inquiries, organized morale-boosting events, and managed employee conflicts, providing guidance to team members.
Performance Management: Implemented performance management systems, providing feedback and coaching to both employees and team members.
Policy Guidance: Advised leaders and employees on company policies, programs, and benefits, while mentoring HR staff in these areas.
Legal Compliance: Conducted audits to ensure compliance with labor laws and updated policies as needed, overseeing team efforts in compliance monitoring.
Conflict Resolution: Managed employee disputes and conducted internal investigations related to harassment and performance issues, guiding team members in resolution processes.
HR Process Improvement: Streamlined HR processes for efficiency using HRIS systems, leading the team in implementing best practices.
Employee Engagement: Distributed engagement surveys to identify improvement areas and enhance job satisfaction, coordinating team efforts in analysis and action planning.
HR Administrator
Ronald McDonald House Charities of Southern California (RMHCSC)
12.2018 - 12.2022
Talent Management: Facilitated recruitment processes, including managing job postings, applicant tracking, interview coordination, and conducting reference checks.
Onboarding: Coordinated the onboarding process, including background checks and health screenings in collaboration with employee supervisors.
Benefits Administration: Oversaw health and welfare benefits programs, managed claims resolution, change reporting, and communicated benefit information to employees. Handled census information and open enrollment.
Safety Compliance: Maintained compliance with Cal/OSHA standards and coordinated safety training and employee training tracking.
COVID-19 Protocol Management: Managed COVID cases and exposures, conducted contact tracing, and updated protocols to comply with regulatory agencies.
Leave of Absences: Managed compliance with state and federal medical leaves, ensuring proper payment of elected deductions during employee leaves.
Employee Data Management: Prepared and maintained personnel files and managed the HRIS system, ensuring accurate record-keeping through regular audits.
Regulatory Compliance: Maintained HR policies and procedures in compliance with state and federal regulations, including reporting requirements from regulatory agencies.
Payroll Processing: Ensured timely and accurate payroll processing while liaising between employees and the payroll company.
Audits: Prepared data reports for various audits, including workers' compensation and 401(k).
Employee Relations & Retention: Addressed employee inquiries, organized events to foster a positive work environment, and managed employee grievances with empathy and efficiency.
Database Management: Updated HR database with new employee information, changes in benefits, and other relevant details.
Staff Support: Served as a knowledgeable resource for staff regarding company policies, procedures, benefits, and other HR-related matters.
Recruitment Strategy: Partnered with department managers to identify staffing needs and develop effective recruiting strategies, including writing job postings and job descriptions.
New Hire Documentation: Prepared new hire letters, employee contracts, and corporate policies, ensuring a smooth onboarding experience.
Guest Services Coordinator at Ronald McDonald House Charities of Salt Lake CityGuest Services Coordinator at Ronald McDonald House Charities of Salt Lake City